Revelation helpdesk
By Revelation helpdesk
Help Desk Software
Onetime(Perpetual License)
About
Revelation helpdesk software can help you convert and organize emails into tickets using our automatic "Email to Ticket" parser. Our individually branded Self Service Interface provides a personalized experience for your end-users and their managers to log new tickets, view current tickets and dashboards. You can also connect with users and solve issues quickly using our Live Chat feature.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Core
USD0
- 3 license max
- Basic helpdesk Settings
- Ticket Management
- Email Alerts
- Knowledge Base
- Customizable Interface
- Customizable Ticket Status
- Color Coded Tickets
- 3 license max
- Basic helpdesk Settings
- Ticket Management
- Email Alerts
- Knowledge Base
- Customizable Interface
- Customizable Ticket Status
- Color Coded Tickets
Select
USD19/Year
- Includes features of core plan
- plus
- Office 365 True-Sync
- Office 365 Integration
- Microsoft Teams Integration
- Power BI Integration
- Parent/Child Ticketing
- Google Mapping
- Scheduled Event Ticketing
- Custom Fields
- Ticket/Email Templates
- Asset Management
- Mobile Interface
- Multi-Edit Ticket Abilities
- Includes features of core plan
- plus
- Office 365 True-Sync
- Office 365 Integration
- Microsoft Teams Integration
- Power BI Integration
- Parent/Child Ticketing
- Google Mapping
- Scheduled Event Ticketing
- Custom Fields
Prime
USD39/Year
- Includes features of Select plan
- plus
- Branding/White Label
- Service Level Management
- Dashboards
- Email Ticketing
- Self Service/Chat
- Customer Satisfaction
- Web Services Integration (API)
- Define Project Workstreams
- Includes features of Select plan
- plus
- Branding/White Label
- Service Level Management
- Dashboards
- Email Ticketing
- Self Service/Chat
- Customer Satisfaction
- Web Services Integration (API)
- Define Project Workstreams
Game Plan
USD59/Year
- Includes features of Prime plan
- plus
- Assign Group & Individual Tasks
- Gantt Charts
- Donut & Radar Completion Dashboards
- Cost vs. Value Comparison
- Actual vs. Estimated Time
- Includes features of Prime plan
- plus
- Assign Group & Individual Tasks
- Gantt Charts
- Donut & Radar Completion Dashboards
- Cost vs. Value Comparison
- Actual vs. Estimated Time
User Reviews
+ Write a Review
No reviews yet. Be the first to review!
Frequently Asked Questions
How much does Revelation helpdesk cost?
▼
Revelation helpdesk offers 4 pricing plan(s):
- Core — USD0.00
- Select — USD19.00 /Year
- Prime — USD39.00 /Year
- Game Plan — USD59.00 /Year
What is Revelation helpdesk used for?
▼
Revelation helpdesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Revelation helpdesk offer a free trial?
▼
Yes, Revelation helpdesk offers a 0-day free trial.
What support does Revelation helpdesk provide?
▼
Revelation helpdesk provides Online (Ticket) support.
Is Revelation helpdesk cloud-based or on-premise?
▼
Revelation helpdesk is Cloud Hosted software.
What training resources does Revelation helpdesk offer?
▼
Revelation helpdesk provides Help Guides,Blogs,Video Guides for training.
