SAHO Complaint Desk
By SAHO Complaint Desk
Help Desk Software
Onetime(Perpetual License)
About
The SAHO complaint desk is a platform that provides support for a multilevel ecosystem. This helps management to streamline the support provided by their departments and by the support persons' expertise and availability. Simplicity is the ultimate in sophistication. The platform is designed to have a simple interface and user experience. From requesting solutions to complaints and resolving complaints, this reduces the number of missing logs of complaints. Support persons or agents can focus on supporting and delivering insights to management and supervisors through powerful dashboards and reporting tools.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Freelancer
USD0
- 5 Departments
- 10 Users
- Single SLA
- 50 Tickets per month
- Telegram Ticket Channel
- Telegram Notification
- Single attachment
- Ticket Actions
- Custom Logo
- Basic Dashboard
- Lifetime Free
- 5 Departments
- 10 Users
- Single SLA
- 50 Tickets per month
- Telegram Ticket Channel
- Telegram Notification
- Single attachment
- Ticket Actions
- Custom Logo
- Basic Dashboard
- Lifetime Free
Startup
USD10/Month
- 15 Departments
- 30 Users
- Multiple SLA
- 500 Tickets per month
- Telegram + Web Channel
- Telegram Notification
- Single attachment
- Ticket Actions
- Custom Logo
- Advanced Dashboard
- Billed Annually
- 15 Departments
- 30 Users
- Multiple SLA
- 500 Tickets per month
- Telegram + Web Channel
- Telegram Notification
- Single attachment
- Ticket Actions
- Custom Logo
- Advanced Dashboard
- Billed Annually
Enterprise
USD25/Month
- 25 Departments
- 50 Users
- Multiple SLA
- Unlimited Tickets
- Telegram + Web + Email Channel
- Telegram + Email Notification
- Multiple attachment
- Ticket Actions
- Custom Logo
- Advanced Dashboard
- Billed Annually
- 25 Departments
- 50 Users
- Multiple SLA
- Unlimited Tickets
- Telegram + Web + Email Channel
- Telegram + Email Notification
- Multiple attachment
- Ticket Actions
- Custom Logo
- Advanced Dashboard
- Billed Annually
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Frequently Asked Questions
How much does SAHO Complaint Desk cost?
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SAHO Complaint Desk offers 3 pricing plan(s):
- Freelancer — USD0.00
- Startup — USD10.00 /Month
- Enterprise — USD25.00 /Month
What is SAHO Complaint Desk used for?
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SAHO Complaint Desk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does SAHO Complaint Desk offer a free trial?
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SAHO Complaint Desk does not currently offer a free trial.
What support does SAHO Complaint Desk provide?
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SAHO Complaint Desk provides Online (Ticket) support.
Is SAHO Complaint Desk cloud-based or on-premise?
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SAHO Complaint Desk is Cloud Hosted software.
What training resources does SAHO Complaint Desk offer?
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SAHO Complaint Desk provides Help Guides,Blogs for training.
