Live Chat Software
Onetime(Perpetual License)
About
Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries.
By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative.
With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Pricing
Salesforce Chat
USD
0
- Real-time help online
- Connect agents and increase productivity
- Improve team
- improve customer service
- Real-time help online
- Connect agents and increase productivity
- Improve team
- improve customer service
User Reviews
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Frequently Asked Questions
How much does Salesforce Chat cost?
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Salesforce Chat offers 1 pricing plan(s):
- Salesforce Chat — USD0.00
What is Salesforce Chat used for?
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Salesforce Chat is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Salesforce Chat offer a free trial?
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Salesforce Chat does not currently offer a free trial.
What support does Salesforce Chat provide?
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Salesforce Chat provides Online (Ticket) support.
Is Salesforce Chat cloud-based or on-premise?
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Salesforce Chat is Cloud Hosted software.
What training resources does Salesforce Chat offer?
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Salesforce Chat provides Help Guides,Blogs for training.
