- ✓ Content Management
- ✓ Posts Scheduling
- ✓ Multi-User Collaboration
- ✓ Multi-Account Management
- ✓ Customer Engagement
- ✓ Brand Tracking
- ✓ Auto Publishing
- ✓ Analytics (Social Media)
- ✓ Social Media Monitoring
- Gather market intelligence.
- Create topic profiles
- Learn from real discussions
- Tune into customer sentiment
- Manage engagement at scale
- Streamline your processes
- Get a single view of each customer
- Provide customer service via social channels
- Manage content across internal teams
- Collaborate on campaigns
- Analyze performance
- Grow your audience
- Visualize and deliver digital insights
- Highlight your customer’s voice
- Respond to customers individually
- Customize your Command Center experience
- Gather market
What do you like best? None. I do not like it at all. At all. What do you dislike? Social Studio issues seems to be used only to benefit Simon's image- the limitations on posting frequency/pictures/content do NOT benefit the merchants. I unde...
What do you like best? The new interface looks nice, but there is very little to recommend as of today. What do you dislike? Lack of tagging or custom config of reports, UX not good Recommendations to others considering the product: Unless...
What do you like best? Radian6 alerts are the best product feature. What do you dislike? Routine failure and burdensome technical support. What problems are you solving with the product? What benefits have you realized? Social listening t...
What do you like best? It is one of those plataforms in which you can program the content in advance. What do you dislike? It´s a really complex tool, instead of making the things easier, it`s really complicated. For example, in twitter, you cant...
What do you like best? Not a fan of this tool, so I don't have much to say here, unfortunately. What do you dislike? Social Studio is not a very robust platform, and so my company ended up changing vendors. The analytics left a lot to be desired...
Salesforce Social Studio offers 1 pricing plan(s):
- Salesforce Social Studio — USD0.00
Salesforce Social Studio is a Social Media Management Software solution. Top features include:
- Content Management
- Posts Scheduling
- Multi-User Collaboration
- Multi-Account Management
- Customer Engagement
Salesforce Social Studio does not currently offer a free trial.
Salesforce Social Studio provides Phone,Business Hours,Online (Ticket) support.
Salesforce Social Studio is Cloud Hosted software.
Salesforce Social Studio provides Help Guides,Blogs,Video Guides for training.
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