SeamlessDesk Pricing, Features & Reviews

About

SeamlessDesk help desk software is loaded with an array of features that make it an attractive option for businesses. One of the most appealing aspects of this software is that it does not have high-cost package plans in order to access the features that best suit your business needs. Users have unrestricted access to all the essential help desk features. The software can streamline all your business customer support goals. The software also offers powerful inventory management tools. Some of the other features included in SeamlessDesk are alerts or escalation, automated routing, community forums, contract / SLA management, incident management, knowledge base, known issue management, and ticket management.

Key Features

✓ Incident Management
✓ Social Media Integration
✓ Multi-Channel Communication
✓ Macros (Templated Responses)
✓ Customizable Branding
✓ Ticket Management
✓ Surveys & Feedback
✓ Known Issue Management
✓ Knowledge Base
✓ Contract (SLA Management)
✓ Community Forums
✓ Automated Routing
✓ Alerts (Escalation)
✓ Self Service Portal
✓ Live Chat
✓ Document Storage

Screenshots

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Pricing

Free Plan

USD0

1 Agents
1 Agents

Get Started

3 Agents

USD57/Month

Up to 3 Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments
Up to 3 Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments

Start Free Trial

6 Agents

USD114/Month

Up to 6 Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments
Up to 6 Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments

Contact Sales

9 Agents

USD171/Month

Up to 9 Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments
Up to 9 Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments

Contact Sales

12 Plus Agents

USD228/Month

Up to 12 Plus Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments
Up to 12 Plus Agents
Email
Web and Social Portals
Knowledge Base
Third Party Apps
Inventory Management
Unlimited Regular Users
Unlimited Departments

Contact Sales

User Reviews + Write a Review

★★★☆☆

"Good help desk solution with standard features"

What do you like best? It gives a good option for creating a help desk and managing your tickets easily. What do you dislike? I thought it was very similar to FreshDesk. I didn't get into a lot of detail with it since i was just evaluating diffe...

BE

Brian E

★★★☆☆

"Good help desk solution with standard features"

What do you like best? It gives a good option for creating a help desk and managing your tickets easily. What do you dislike? I thought it was very similar to FreshDesk. I didn't get into a lot of detail with it since i was just evaluat...

DH

Damian H

★★★★☆

"SeamlessDesk is a support service to attend the tickets in a timely manner"

What do you like best? SeamlessDesk Help Desk has important features to offer technical assistance service. What I like most about this application is its simplicity to send and track tickets on its platform. It has a panel to send instant notifica...

SG

Samuel G

★★★★☆

"Seamless Desk helps us respond in a timely and personalized manner"

What do you like best? SeamlessDesk is a platform to provide technical assistance quickly with the help of tickets. What I like most is its integration with TeamViewer to be able to provide desktop support to customers. It has a solution portal tha...

Read All 4 Reviews

Frequently Asked Questions

How much does SeamlessDesk cost? ▼

SeamlessDesk offers 5 pricing plan(s):

Free Plan — USD0.00
3 Agents — USD57.00 /Month
6 Agents — USD114.00 /Month
9 Agents — USD171.00 /Month
12 Plus Agents — USD228.00 /Month

What is SeamlessDesk used for? ▼

SeamlessDesk is a Help Desk Software solution. Top features include:

Incident Management
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
Customizable Branding

Does SeamlessDesk offer a free trial? ▼

Yes, SeamlessDesk offers a 0-day free trial.

What support does SeamlessDesk provide? ▼

SeamlessDesk provides Business Hours,Online (Ticket) support.

Is SeamlessDesk cloud-based or on-premise? ▼

SeamlessDesk is Cloud Hosted software.

What training resources does SeamlessDesk offer? ▼

SeamlessDesk provides Help Guides,Blogs for training.