SeQure Internal Employee Helpdesk Software
By SeQure Internal Employee Helpdesk Software
Help Desk Software
Monthly,Yearly
About
The SeQure Internal Employee Helpdesk is designed to offer a seamless experience in managing employee concerns and requests in a more collaborative way. It has the lightest UI ever possible, which allows anyone to scan a QR code/asset label to raise IT/Non-IT requests internally in 30 seconds and track the progress.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Screenshots
Screenshot 1
Screenshot 2
Screenshot 3
Pricing
Standard
USD29/Month
- No. of Tickets you can create: 1000
- No. of Categories you can add: 2
- Kanban view
- Intelligent Ticket Assignment
- Service verticals and Sub-categories: 2
- Multiple user Assigning
- Automated workflows with SLA
- Reopen a ticket
- Notifications - SMS
- Email & Push: Email and push by default SMS supports integration
- Ticket Priorities
- Quick action filters
- Restrict user access based on roles
- Scenario Automation
- Team colloboration
- Detailed Audit logs
- Skills-based routing
- Mulitiple Department Managment
- Mulitple
Professional
USD39/Month
- Includes features of Standard plan
- plus
- No. of Tickets you can create: 4000
- No. of Categories you can add: 5
- Service verticals and Sub-categories: 5
- Vendor Tagging
- Time Tracking
- Feedback Mechanism
- Process Automation
- Includes features of Standard plan
- plus
- No. of Tickets you can create: 4000
- No. of Categories you can add: 5
- Service verticals and Sub-categories: 5
- Vendor Tagging
- Time Tracking
- Feedback Mechanism
- Process Automation
Enterprise
USD0
- Includes features of Professional pla
- plus
- No. of Tickets you can create: Unlimited
- No. of Categories you can add: Unlimited
- Service verticals and Sub-categories: Unlimited
- Location tagging
- CRM Integrations
- Single Sign On
- Product training
- Auto ticket allocation to external vendors
- Includes features of Professional pla
- plus
- No. of Tickets you can create: Unlimited
- No. of Categories you can add: Unlimited
- Service verticals and Sub-categories: Unlimited
- Location tagging
- CRM Integrations
- Single Si
User Reviews
+ Write a Review
No reviews yet. Be the first to review!
Frequently Asked Questions
How much does SeQure Internal Employee Helpdesk Software cost?
▼
SeQure Internal Employee Helpdesk Software offers 3 pricing plan(s):
- Standard — USD29.00 /Month
- Professional — USD39.00 /Month
- Enterprise — USD0.00
What is SeQure Internal Employee Helpdesk Software used for?
▼
SeQure Internal Employee Helpdesk Software is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does SeQure Internal Employee Helpdesk Software offer a free trial?
▼
Yes, SeQure Internal Employee Helpdesk Software offers a 0-day free trial.
What support does SeQure Internal Employee Helpdesk Software provide?
▼
SeQure Internal Employee Helpdesk Software provides Online (Ticket) support.
Is SeQure Internal Employee Helpdesk Software cloud-based or on-premise?
▼
SeQure Internal Employee Helpdesk Software is Cloud Hosted software.
What training resources does SeQure Internal Employee Helpdesk Software offer?
▼
SeQure Internal Employee Helpdesk Software provides Help Guides,Blogs for training.
