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Service Fusion

Service Fusion

All-In-One Field Service Management Software

4.3  ·  46 reviews Field Service Management Software Yearly,Monthly
About
Service Fusion is a cloud-primarily based field provider control software designed to streamline operations for provider companies, particularly in industries like HVAC, electric, plumbing, and contracting. It facilitates businesses in automating job scheduling, dispatching, invoicing, consumer management, and fleet monitoring, enhancing performance and customer service. The software program enables companies to control workflows from a single platform, permitting cells to get the right-of-entry field technicians and actual-time updates for better coordination.

Service Fusion is designed to improve efficiency and increase productivity by as much as 40% for carrier-based groups. It eliminates guide scheduling and dispatching by supplying automated task management with real-time tracking. The software program allows groups to convert estimates into jobs immediately, lowering the time spent on administrative duties.

The platform provides customer relationship management (CRM) that shops precise consumer statistics, past offerings, and communication records. Businesses can also ship computerized e-mail and SMS notifications to update clients on service appointments. Field technicians gain from mobile get entry, which lets them replace activity statuses, seize virtual signatures, and technique bills on the website. The GPS fleet monitoring feature also ensures green route-making plans and decreases tour time and gas charges.

Financial management is simplified with automated invoicing and price processing, allowing groups to accept credit cards and ACH payments and integrate with QuickBooks. The software also offers inventory tracking, assisting corporations in manipulating materials and restocking efficiently. Service Fusion is built to be scalable, making it suitable for small companies and larger establishments trying to automate their operations. It comes with custom reporting and analytics, permitting commercial enterprise owners to song job performance, financials, and consumer pleasure metrics.

Service Fusion is an all-in-one solution that complements operational efficiency, improves customer service, and presents powerful automation gear for area provider groups.

Key Features
  • Offline Reporting
  • Analytics (Workforce)
  • Reporting
  • Route Optimization
  • Real-time Job Tracking
  • Job Scheduling
  • Compliance Management
  • Digital Signature
  • Attendance Management
  • Inventory Management
  • Claims Management
  • Document Management
  • Billing and Invoicing
Screenshots
Service Fusion screenshot 1
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Service Fusion screenshot 2
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Service Fusion screenshot 3
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Pricing
Starter
USD225Month
  • Unlimited Users
  • Customer Management
  • Estimates & Jobs
  • Schedule & Dispatching
  • QuickBooks Integration
  • Invoicing & Payment Processing
  • Project Management & Reporting
  • Text Messaging Alerts
  • Estimate Options
Contact Sales
PRO
USD575Month
  • Unlimited Users
  • Includes Everything in Starter & Plus
  • Open API Integration
  • Custom Documents
  • eSign Documents
  • Customer Web Portal
  • Progress Billing & Recurring Invoicing
Contact Sales
User Reviews + Write a Review
UI
User in Real Estate
★★☆☆☆
"I think has a lot of great features but could use a few fixes in my opinion. "

What do you like best? I like that you can take pictures within the job. I also like that you can look up past and future jobs. What do you dislike? I don’t like the confusion with starting job and arrived at Job. I feel like I see many...

SK
SAM K
★★★☆☆
"GABEL REVIEW"

What do you like best? -ease of finding jobs, history -being able to add expenses to job -customer equipment information detail -being able to upload documents/photos -the app -price point What do you dislike? -purcha...

UI
User in Facilities Services
★★★☆☆
"Great features, a few glitches with my app"

What do you like best? I like that Service Fusion keeps tracks of all work completed by each tech. What do you dislike? I have found issues with the app and recording start time when arriving on a job. Recommendations to other...

AI
Administrator in Construction
★★★☆☆
"Solid program but could use a few added features"

What do you like best? Ability to manage crews and schedule work. What do you dislike? There should be a function to hide ex-employees within the workforce management section. Also I wish we could drag a job from one slot to another with...

AI
Administrator in Construction
★★★☆☆
"I wish some more funcions"

What do you like best? The platform is friendly and intuitive, and I can know where the crew is clocking in and out. What do you dislike? I can't make partial invoicing and it looks like this software doesn't suit really well with lon...

Frequently Asked Questions
How much does Service Fusion cost?

Service Fusion offers 3 pricing plan(s):

  • Starter — USD225.00 Month
  • Plus — USD350.00 Month
  • PRO — USD575.00 Month
What is Service Fusion used for?

Service Fusion is a Field Service Management Software solution. Top features include:

  • Offline Reporting
  • Analytics (Workforce)
  • Reporting
  • Route Optimization
  • Real-time Job Tracking
Does Service Fusion offer a free trial?

Service Fusion does not currently offer a free trial.

What support does Service Fusion provide?

Service Fusion provides Phone,Email,Live Chat,Online (Ticket) support.

Is Service Fusion cloud-based or on-premise?

Service Fusion is Cloud Hosted,Hybrid,On Premise software.

What training resources does Service Fusion offer?

Service Fusion provides Help Guides,Video Guides,Blogs,Webinars for training.

Tool Info
Company Service Fusion
HQ Irving, Texas United States
Starting price USD225 Month
Deployment Cloud Hosted,Hybrid,On Premise
Languages English
Free Trial Not Available
Best For
Startups SMEs Agencies Enterprises
Customization
Yes