Simplydesk
By Simplydesk
Help Desk Software
Onetime(Perpetual License)
About
.
Servicedesk, IT Asset Management, Network Inventory, Movable Asset Management, and Physical Inventory are all available through SaaS pricing, which includes hosting, backups, updates, and email assistance. Hosting is done in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management and Physical inventory modules would be €43/month, billed annually. Discounts are available for larger quantities. Equipment and labels are not included.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Basic Helpdesk
USD0
- Priority management
- E-mail management
- Unlimited number of customers
- Self-service portal
- Reports
- Automatic notifications
- Priority management
- E-mail management
- Unlimited number of customers
- Self-service portal
- Reports
- Automatic notifications
SimplyAsset
USD0
- Asset management
- Network Scan
- Active Directory Link
- Purchases/stocks/Budgets Module
- Package Distribution
- Network Mapping
- Asset management
- Network Scan
- Active Directory Link
- Purchases/stocks/Budgets Module
- Package Distribution
- Network Mapping
Advanced Helpdesk
USD0
- Service Contracts (SLAs)
- Custom forms
- Knowledge base
- Tasks and Timesheet Management
- Workflow Management
- Service Contracts (SLAs)
- Custom forms
- Knowledge base
- Tasks and Timesheet Management
- Workflow Management
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Frequently Asked Questions
How much does Simplydesk cost?
▼
Simplydesk offers 3 pricing plan(s):
- Basic Helpdesk — USD0.00
- SimplyAsset — USD0.00
- Advanced Helpdesk — USD0.00
What is Simplydesk used for?
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Simplydesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Simplydesk offer a free trial?
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Yes, Simplydesk offers a 0-day free trial.
What support does Simplydesk provide?
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Simplydesk provides Online (Ticket) support.
Is Simplydesk cloud-based or on-premise?
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Simplydesk is Cloud Hosted software.
What training resources does Simplydesk offer?
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Simplydesk provides Help Guides,Blogs,Video Guides for training.
