Live Chat Software
Onetime(Perpetual License)
About
Zenvia's Sirena is an official WhatsApp Business Solutions Provider (BSP). We develop technology that simplifies communication between businesses and customers. Whether your customers reach you through your website, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Pricing
Basic
USD
99
/Month
- 3 Users included. Additional users: USD 29.
- WhatsApp Shared Inbox / exclusive assignment
- Facebook messenger
- Sirena Buttons (WhatsApp click to chat)
- Sirena Bots
- WhatsApp templates & unlimited HSMs
- Automated first contact & replies
- Broadcast messages (up to 100 per day)
- Automatic client distribution
- Automatic customer interaction records
- Settings Dashboard
- Email support
- 3 Users included. Additional users: USD 29.
- WhatsApp Shared Inbox / exclusive assignment
- Facebook messenger
- S
Pro
USD
299
/Month
- Includes features of Basic plan
- plus
- 5 Users included. Additional users: USD 39.
- Designated Customer Success Executive
- Broadcast messages (up to 500 per day)
- Organize users into teams
- API access for platform interoperability (api.getsirena.com)
- Transactional messages
- Custom tags and archiving reasons
- Chat support
- Includes features of Basic plan
- plus
- 5 Users included. Additional users: USD 39.
- Designated Customer Success Executive
- Broadcast messages (up to 500 per day)
- Organize users into teams
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Frequently Asked Questions
How much does Sirena cost?
▼
Sirena offers 2 pricing plan(s):
- Basic — USD99.00 /Month
- Pro — USD299.00 /Month
What is Sirena used for?
▼
Sirena is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Sirena offer a free trial?
▼
Sirena does not currently offer a free trial.
What support does Sirena provide?
▼
Sirena provides Online (Ticket) support.
Is Sirena cloud-based or on-premise?
▼
Sirena is Cloud Hosted software.
What training resources does Sirena offer?
▼
Sirena provides Help Guides,Blogs,Video Guides for training.
