Sitehelpdesk
By Sitehelpdesk
Help Desk Software
Onetime(Perpetual License)
About
Help desk software solution rich in features. Suitable for use by any internal support function that receives enquiries from staff. This web browser-based software, accessible from a link on your Intranet, provides your company employees with online support, request tracking and self-help, even when you are unavailable. The unique design features will enable you to get up and running within hours of installation.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Sitehelpdesk
USD0
- Staff call logging and self help
- Operator call management
- Reports
- graphs and charts
- Staff call logging and self help
- Operator call management
- Reports
- graphs and charts
User Reviews
+ Write a Review
No reviews yet. Be the first to review!
Frequently Asked Questions
How much does Sitehelpdesk cost?
▼
Sitehelpdesk offers 1 pricing plan(s):
- Sitehelpdesk — USD0.00
What is Sitehelpdesk used for?
▼
Sitehelpdesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Sitehelpdesk offer a free trial?
▼
Sitehelpdesk does not currently offer a free trial.
What support does Sitehelpdesk provide?
▼
Sitehelpdesk provides Business Hours,Online (Ticket) support.
Is Sitehelpdesk cloud-based or on-premise?
▼
Sitehelpdesk is Cloud Hosted software.
What training resources does Sitehelpdesk offer?
▼
Sitehelpdesk provides Help Guides,Blogs,Video Guides for training.
