SmartSupport

SmartSupport is a SaaS web self-service solution that unifies knowledge base software and community forums. It has powerful knowledge base management tools that give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. SmartSupport’s search engine offers excellent search capabilities, relevancy and accuracy. Rely on natural language search, hit highlighting, faceted navigation, rich document handling, content tagging, and more to find the most relevant information.