SmartSurvey
By SmartSurvey
- ✓ Skip Logic
- ✓ Survey Templates
- ✓ Support Audio / Images / Video
- ✓ Site Intercept Survey
- ✓ Question Branching
- ✓ Online Survey
- ✓ Multiple Question Types
- ✓ Embeddable Survey
- ✓ Email Distribution
- ✓ Data Analysis Tools
- ✓ 360 Degree Feedback
- ✓ Question Library
- ✓ Phone Survey
- ✓ Offline Response Collection
- ✓ Mobile Survey
- ✓ Kiosk Survey
- ✓ Custom Survey URLs
- 1 user
- Unlimited surveys
- 15 questions per survey
- 100 responses per month
- Customer support (phone
- email and in-app ticket system)
- GDPR compliant
- Survey templates
- 1 user
- Unlimited surveys
- 15 questions per survey
- 100 responses per month
- Customer support (phone
- email and in-app ticket system)
- GDPR compliant
- Survey templates
- £30/month Billed £360 annually
- £45/month Billed monthly
- 1 user
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- 1000 responses per month (Unlimited responses billed Yearly)
- Includes features of the Basic plan
- plus
- Access to managed services
- Create surveys in any language
- Text analysis (word clouds)
- Results in real-time
- Multiple tracking links
- Unlimited filter reports
- Pop up surveys (excluding exit intent)
- Standard training
- £30/month Billed £360 annually
- £45/month Billed monthly
- 1 user
- £60/ month Billed £720 annually
- £70/month Billed monthly
- 1+ users Team Plans
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- Includes features of Pro plan
- plus
- Two-factor authentication
- Access to managed services
- Advanced data export
- Cross tab reporting and exporting
- Custom variables
- Customizable survey themes
- File library
- File upload question type
- Net Promoter Score question type
- Piping
- Scheduled reports sent by email
- Send invitations via email
- Standard training
- Dedicated account man
- 1+ users Team Plans
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- Includes features of Business plans
- plus
- API access
- Two-factor authentication via SMS
- Access to custom contracts/terms
- Access to custom data processing agreements
- Access to custom development
- Access to custom support SLAs
- Bespoke training programme
- Connect your own mail server
- Create your own password policy
- Custom domain branding (surveys.yourdomain.com)
- Custom SMS sender name
- Access to infosec due diligence process
We upgraded to the business plan because we were led to believe from the product literature that the software could support a particular question piping use case that we needed. Having paid for the upgrade, it became apparent that the functionality did not ...
A visually unappealing interface, very limited analytics and visualisation functionality, as well as confusing navigation. I hope that the reason is that I'm using an older version but since this is the version used across UK government I don't believe so.
We upgraded to the business plan because we were led to believe from the product literature that the software could support a particular question piping use case that we needed. Having paid for the upgrade, it became apparent that the functionality did not ...
We upgraded to the business plan because we were led to believe from the product literature that the software could support a particular question piping use case that we needed. Having paid for the upgrade, it became apparent that the functionality did not ...
This product is acceptable if all you want to do is run a survey and use the output provided by Smart Survey. But if you want to analyse the data yourself there are numerous problems. For example, a the downloaded data is all categorised as string variables...
SmartSurvey offers 5 pricing plan(s):
- Basic — USD0.00
- Professional — USD0.00
- Business — USD0.00
- Enterprise — USD0.00
- Student, Academic and Not-for-profit plans — USD0.00
SmartSurvey is a Survey/ User Feedback Software solution. Top features include:
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
Yes, SmartSurvey offers a 0-day free trial.
SmartSurvey provides Phone,Online (Ticket),Business Hours support.
SmartSurvey is Cloud Hosted software.
SmartSurvey provides Help Guides,Video Guides,Blogs for training.
