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Smile.io

Smile.io

By Smile.io

3.9  ·  10 reviews Customer Advocacy Software Onetime(Perpetual License)
About
Smile.io is the world’s largest loyalty points provider for scaling e-commerce businesses. It helps organisations build exciting reward programs for their customers and currently caters to over 50,000 merchants across the globe. The platform also turns out to be helpful for businesses to boost their repeat purchases by enabling customers to collect redeemable points on various websites via a real-time rewards panel present within the same. Smile.io comes armed with a variety of exciting features, allowing its users generate a shopping experience true to their designs. Smile UI lets users design an on-site experience for their websites that is intuitive and light. Smile for admins helps users manage various rewards and loyalty programs in a seamless manner by adding adequate changes without throwing the rhythm off the entire page. Ultimately, real-time integration with third-party portals like Mailchimp, Privy, Gorgias, Okendo, and Kalviyo, lets users develop marketing strategies that improve the site-surfing
Pricing
Free
USD0
  • Points program
  • Referral program
  • Reward emails : Default only
  • Analytics : Overview
  • Support : Knowledge base
  • Points program
  • Referral program
  • Reward emails : Default only
  • Analytics : Overview
  • Support : Knowledge base
Get Started
Growth
USD199/Month
  • Includes features of Starter plan
  • plus
  • Nudges
  • Points expiry
  • Advanced reward conditions
  • Analytics : Analytics Dashboard
  • Smile Apps included : 2
  • Support : Priority email & chat
  • Includes features of Starter plan
  • plus
  • Nudges
  • Points expiry
  • Advanced reward conditions
  • Analytics : Analytics Dashboard
  • Smile Apps included : 2
  • Support : Priority email & chat
Contact Sales
Pro
USD599/Month
  • Includes features of Growth plan
  • plus
  • VIP program
  • Smile Apps included : Unlimited
  • Support : Access to Success Manager
  • Includes features of Growth plan
  • plus
  • VIP program
  • Smile Apps included : Unlimited
  • Support : Access to Success Manager
Contact Sales
Enterprise
USD0
  • Includes features of Pro plan
  • plus
  • API access
  • Custom HTML reward program emails
  • Analytics : Analytics dashboards and custom reports
  • Support : Dedicated Success Manager
  • quarterly checkup
  • Includes features of Pro plan
  • plus
  • API access
  • Custom HTML reward program emails
  • Analytics : Analytics dashboards and custom reports
  • Support : Dedicated Success Manager
  • quarterly checkup
Get Started
User Reviews + Write a Review
UI
User in Consumer Goods
★★★☆☆
"Does the job needed but not to the best of its ability."

What do you like best? It's pretty straight forward and easy for customers. What do you dislike? It generates coupon codes & doesn't allow customers to combine coupons once they redeem them. Very confusing to customers and causes a lot ...

UI
User in E-Learning
★★★☆☆
"Good features for higher version"

What do you like best? They offer a very good service plan on how to raise customer retention base on your store account history and it works great on shopify platform. What do you dislike? The basic plan doesn't have some basic functio...

MM
Mike M
★★★★☆
"Good, But pricey"

What do you like best? Its super easy for customers to sign up, and you assign the values and redemption levels you want. What do you dislike? It gets really expensive, really fast, once you leave the free version. You are not able t...

UI
User in Internet
★★★★☆
"Simplified Solution For Customer Referral/Reward Program"

What do you like best? I like the ability to customize the email notifications to customers and they have great customer service. What do you dislike? I wish they had better integrations with ESPs, so that I could send emails directly f...

SJ
Sarah J
★★★★☆
"new to smile"

What do you like best? I have only the free version, which has limited features but it seems to get the job done! What do you dislike? The Free version definitely is limiting- but lots of customers still seem to be using it. W...

Frequently Asked Questions
How much does Smile.io cost?

Smile.io offers 5 pricing plan(s):

  • Free — USD0.00
  • Starter — USD49.00 /Month
  • Growth — USD199.00 /Month
  • Pro — USD599.00 /Month
  • Enterprise — USD0.00
Does Smile.io offer a free trial?

Smile.io does not currently offer a free trial.

What support does Smile.io provide?

Smile.io provides Online (Ticket),Business Hours support.

Is Smile.io cloud-based or on-premise?

Smile.io is Cloud Hosted software.

What training resources does Smile.io offer?

Smile.io provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Smile.io
HQ Kitchener,
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
SMEs Enterprises
Customization
No