Snappy

By Snappy

Help Desk Software Onetime(Perpetual License)

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About

Snappy software is a Helpdesk software that automates workflow with an email ticketing system. It engages your customers with pre-written content into support tickets and helps manage tickets by assigning staff priorities, and tags to optimize repetitive tasks. You can also track your team's performance with reports to measure the business solutions. Small, Medium and Large companies make use of the software.

Snappy's fun and interactive platform allows your team to choose how they want to be recognized, ensuring they feel appreciated with a gift they truly want.

How does Snappy stand out from competitors?

Fun & Customizable

Snappy delivers engaging, memorable experiences with customizable company branding, personalized messages, multiple gift reveal options, and a wide range of gift choices for recipients—guaranteeing smiles all around!

Budget Control

Our unique pricing model can save you up to 20% on your gifting budget. With an easy-to-use dashboard, you can set budgets, track spending, and maintain full control with complete visibility.

Expert Curation

Our team of professional gift curators uses a proprietary algorithm and industry expertise to source top-trending, fresh, and exciting gifts that make a lasting impression.

Social Responsibility

Snappy offers donation options, supports minority businesses through a monthly spotlight program, features a sustainable business collection, and emphasizes local sourcing—so your gifting also gives back to society.

Key Features

✓ Incident Management
✓ Social Media Integration
✓ Multi-Channel Communication
✓ Macros (Templated Responses)
✓ Customizable Branding
✓ Ticket Management
✓ Surveys & Feedback
✓ Known Issue Management
✓ Knowledge Base
✓ Contract (SLA Management)
✓ Community Forums
✓ Automated Routing
✓ Alerts (Escalation)
✓ Self Service Portal
✓ Live Chat
✓ Document Storage

Screenshots

Screenshot 1

Pricing

Snappy

USD15/User/Month

Unlimited Mailboxes
Unique Workflow
Your Domain
Your Mailboxes
Filters
Advanced Searching
Webhooks
Stellar API
Undo
Apps
Email Magic
Knowledge Base Inserting
Private Messages
Batch Actions
Multi-Lingual
Unlimited Mailboxes
Unique Workflow
Your Domain
Your Mailboxes
Filters
Advanced Searching
Webhooks
Stellar API
Undo
Apps
Email Magic
Knowledge Base Inserting
Private Messages
Batch Actions
Multi-Lingual

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Frequently Asked Questions

How much does Snappy cost? ▼

Snappy offers 1 pricing plan(s):

Snappy — USD15.00 /User/Month

What is Snappy used for? ▼

Snappy is a Help Desk Software solution. Top features include:

Incident Management
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
Customizable Branding

Does Snappy offer a free trial? ▼

Yes, Snappy offers a 0-day free trial.

What support does Snappy provide? ▼

Snappy provides Online (Ticket) support.

Is Snappy cloud-based or on-premise? ▼

Snappy is Cloud Hosted,Hybrid software.

What training resources does Snappy offer? ▼

Snappy provides Help Guides,Blogs for training.

Company Snappy

HQ NYC, New York United States

Starting price USD15 /User/Month

Deployment Cloud Hosted,Hybrid

Languages English

Free Trial 0 Days