Social Reech
By Social Reech
Social Media Management Software
Monthly,Yearly
About
Social Reech is a tool that helps users get exceptional customer service over Twitter. It collaborates with the client's team to solve queries of their customers. The whole team can access updates over Twitter since the tool stays in constant sync so that no tweets are missed. One can assign customer tweet queries to the designated person in the team to get the query resolved. Users can also monitor keywords across the Internet from popular sources such as HackerNews, Reddit, Web Articles, and more. They can also leverage features like Auto Tag, Auto-Assign, Auto Close with custom automated rules enables teams to automate workflows. This allows customer issues to be solved with regular conversational follow-ups. Users can also Auto open conversations on a later date and manage multiple twitter accounts from a centralized dashboard. And this they can access statuses of team members in real-time, workflow redundancy and duplication can be eliminated.
Key Features
- ✓ Content Management
- ✓ Posts Scheduling
- ✓ Multi-User Collaboration
- ✓ Multi-Account Management
- ✓ Customer Engagement
- ✓ Brand Tracking
- ✓ Auto Publishing
- ✓ Analytics (Social Media)
- ✓ Social Media Monitoring
Screenshots
Screenshot 1
Pricing
Unlimited
USD249/Month
- Unlimited Users
- Unlimited Social Profiles
- Unlimited Keywords
- Unlimited Automated Rules
- Unlimited Users
- Unlimited Social Profiles
- Unlimited Keywords
- Unlimited Automated Rules
Enterprise
USD0
- Includes features of Unlimited plan
- plus
- Team Member Report Activity
- Granular Permissions
- Service-Level Agreement (SLAs)
- Enterprise-grade security
- Includes features of Unlimited plan
- plus
- Team Member Report Activity
- Granular Permissions
- Service-Level Agreement (SLAs)
- Enterprise-grade security
User Reviews
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Frequently Asked Questions
How much does Social Reech cost?
▼
Social Reech offers 3 pricing plan(s):
- Small — USD29.00 /Month
- Unlimited — USD249.00 /Month
- Enterprise — USD0.00
What is Social Reech used for?
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Social Reech is a Social Media Management Software solution. Top features include:
- Content Management
- Posts Scheduling
- Multi-User Collaboration
- Multi-Account Management
- Customer Engagement
Does Social Reech offer a free trial?
▼
Social Reech does not currently offer a free trial.
What support does Social Reech provide?
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Social Reech provides Online (Ticket) support.
Is Social Reech cloud-based or on-premise?
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Social Reech is Cloud Hosted software.
What training resources does Social Reech offer?
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Social Reech provides Help Guides,Blogs,Video Guides for training.
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