SolarWinds Service Desk
By SolarWinds Service Desk
- Unlimited Requestors
- Incident Management
- Service Portal
- Knowledge Base
- Support offered via email with Service Desk product experts or full community access to source answers from your peers.
- Unlimited Requestors
- Incident Management
- Service Portal
- Knowledge Base
- Support offered via email with Service Desk product experts or full community access to source answers from your peers.
- Includes features of Team plan
- plus
- Service Catalog
- Change Management
- Service Level Agreement (SLA)
- Groups
- Custom Roles
- Internationalization
- Real-time
- 24/7 live chat support with Service Desk product experts
- plus email support and community access
- Includes features of Team plan
- plus
- Service Catalog
- Change Management
- Service Level Agreement (SLA)
- Groups
- Custom Roles
- Internationalization
- Real-time
- 24/7 live chat support with Service Desk product experts
- plus email support and community acces
- Includes features of Business plan
- plus
- Custom Fields and Forms
- Advanced Automations
- Network Discovery
- Contract Management
- License Compliance
- Scheduled Reports
- API Access
- Full support from the Service Desk customer success and support team
- including email
- chat
- and phone
- Includes features of Business plan
- plus
- Custom Fields and Forms
- Advanced Automations
- Network Discovery
- Contract Management
- License Compliance
- Scheduled Reports
- API Access
- Full support from the Service Desk customer success a
What do you like best? Clean, modern UX with lots of handy features out of box. Easy set up and quick deployment! Great statuses, pretty user facing portal. Consolidated place for all my tickets. What do you dislike? Support is a...
What do you like best? I like that SolarWinds Service Desk has the ability to host assets, tickets and create profiles for the service desk members, users and external clients. What do you dislike? Solar Winds Service Desk has many anno...
What do you like best? Platform is very fast and offers a lot of different modules, but unless they're set up right, you don't use them a lot. What do you dislike? You can request things, but they often say it is on their 'roadmap.' Ther...
What do you like best? samanage is easy to use and easy for customer to use What do you dislike? customization of tool. would like to be able to do more with it What problems are you solving with the product? W...
What do you like best? It's really easy to get up and running and most features are clear. Excellent and fast support directly via chat. What do you dislike? Due to the easiness of the tool , there are limitations on what it can do. ...
SolarWinds Service Desk offers 3 pricing plan(s):
- Team — USD19.00 /User/Month
- Business — USD39.00 /User/Month
- Professional — USD69.00 /User/Month
Yes, SolarWinds Service Desk offers a 0-day free trial.
SolarWinds Service Desk provides Phone,Online (Ticket),Business Hours support.
SolarWinds Service Desk is Cloud Hosted software.
SolarWinds Service Desk provides Help Guides,Video Guides,Blogs for training.
