SurveySparrow
Turn customer voice into business growth
SurveySparrow is an all-in-one survey and remarks control platform that transforms the conventional survey into an engaging, conversational system. Designed for businesses, instructional establishments, healthcare providers, and research businesses, it offers a continuing way to gather, analyze, and act on feedback.
Unlike static survey paperwork, SurveySparrow's conversational method guarantees higher response prices and engagement. The platform offers several survey types: chat-based surveys, conventional paperwork, NPS surveys, 360-diploma exams, and offline surveys. Users can design surveys using the intuitive drag-and-drop builder, incorporating conditional good judgment, bypass logic, and sentiment analysis to tailor surveys to their target audience.
Survey distribution is bendy and omnichannel, permitting organizations to attain respondents through e-mail, SMS, social media, website embeds, QR codes, or offline kiosks. This guarantees that agencies acquire comments effectively from various touchpoints. Moreover, SurveySparrow allows recurring surveys and automated compliance with-ups, lowering manual intervention and improving efficiency.
One of its standout features is the robust analytics and reporting dashboard. Users can listen to real-time responses, generate insightful reviews, and visualize records using graphs and heat maps. The platform also supports AI-powered sentiment evaluation, assisting groups in recognizing client feelings and improving stories.
SurveySparrow integrates with popular business gear like Salesforce, HubSpot, Google Sheets, Slack, and Zapier, permitting seamless workflow automation. Organizations can conduct surveys based on patron interactions, automate response-primarily based actions, and customize observe-up communications.
Security and compliance are also a concern, with functions like GDPR and HIPAA compliance, facts encryption, and position-primarily based get right of entry to controls ensuring the protection of touchy statistics.
In summary, SurveySparrow is more than just a survey tool it's a whole feedback control answer that facilitates organizations to improve purchaser satisfaction, employee engagement, and decision-making through automation, facts-pushed insights, and an engaging survey experience.
- ✓ Form Sharing
- ✓ HIPAA Compliant
- ✓ Form Templates
- ✓ Custom Survey URLs
- 1 User
- Send Surveys via Email
- Collect Partial Responses
- Display and Skip Logic
- Notify Respondents via Email
- Slack 5 plus integrations
- 1 User
- Everything in Basic
- Embed Survey in Email
- Survey Translation
- Redirect post Survey Completion
- Hubspot 10 plus integrations
- 3 Users
- Everything in Starter
- Custom Branding
- Advanced Question Types
- Workflows and Webhooks
- Track Respondents Location
- Zendesk 12 plus integrations
- 5 Users
- Everything in Business
- Sentiment Analysis
- Customize Surveys with CSS
- Auto Translate to 130 plus Languages
- HIPAA Compliance Available
- Excel online 15 Plus integrations
- 5 Plus Users
- Everything in Professional
- Option Display Logic
- Key Driver Analysis
- Survey Throttling
- PowerBI 25 Plus integrations
- 5 Full Users
- 200000 Contacts
- 300000 Emails
- Complete branding
- Custom share limit
- Custom data center
- Custom implementation
- 300 reviews for lifetime
- Supports Google Facebook PlayStore & AppStore
- 1 active platform
- Fetch upto 1 month old reviews
- 50 instant replies / month
- 500 reviews / month
- Supports over 70 Plus platforms
- 5 active platforms
- Unlimited review history
- Unlimited instant replies
- 5 Agents Add-ons available
- SLA management
- Macros
- Custom ticket fields
- Custom roles
- Research Backed Question Banks
- Role based 360 assessments
- Advanced Performance Analytics for Admins
- Group Reports for Departments and Teams
- 10 Plus Full Users
- Custom response limits
- Custom share limits
- Unlimited contacts
- Branding & whitelabeling
- Custom API limits
What do you like best? The survey interface is nice when it works. What do you dislike? The recent "help" forum is a terrible replacement for the help "chat" feature that was there before. Otherwise, there's no other way to reach suppor...
Wack don’t trust!!!!
The technology is nice, but it's very expensive, requires a long term commitment (3 months subscription upfront!) and if you don't upgrade to the upper tier level subscriptions, you lose a lot of pretty basic features.Technical customer service is good, oth...
What do you like best? Slick user interface makes survey-making easy What do you dislike? Results are best displayed as numerical answers; it's hard to organize open-ended results What business problems are you solving with the product? What b...
What do you like best? That I have only a yearly fee for something that most people pay a monthly fee What do you dislike? Not sure how many businesses I can attach? Can I have multiple companies? Is this like an agency plan? W...
SurveySparrow offers 13 pricing plan(s):
- Survey For Individuals Basic — USD6.94 Per month • Billed yearly
- Survey For Individuals Starter — USD17.36 Per month • Billed yearly
- Survey For Teams Business — USD52.12 Per month • Billed yearly
- Survey For Teams Professional — USD231.67 Per month • Billed yearly
- Survey Enterprise — USD0.00 Custom Pricing
- CX Suite Professional — USD231.67 Per month • Billed yearly
- CX Suite Enterprise — USD0.00 Custom Pricing
- Reputation Management Free — USD0.00
- Reputation Management Starter — USD57.91 Per month • Billed yearly
- Ticket Management Free — USD0.00
- Ticket Management Starter — USD8.10 Per agent • Per month • Billed yearly
- Performance — USD0.00 Price on Ask
- Platform — USD0.00 Price on Ask
SurveySparrow is a Survey/ User Feedback Software solution. Top features include:
- Form Sharing
- HIPAA Compliant
- Form Templates
- Custom Survey URLs
SurveySparrow does not currently offer a free trial.
SurveySparrow provides Phone,Email,Live Chat,Online (Ticket) support.
SurveySparrow is Cloud Hosted,Hybrid software.
SurveySparrow provides Help Guides,Video Guides,Blogs for training.
