Talisma KnowledgeBase
By Talisma KnowledgeBase
Enterprise Wiki Software
Onetime(Perpetual License)
About
The Talisma Knowledgebase allows service and support groups to capture, create, and refine knowledge solutions as part of their daily workflow. Solutions that are approved and published to the knowledgebase become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Tracking and reporting features include knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more.
Pricing
Talisma KnowledgeBase
USD0
- Handle larger enquiry volumes and better manage spikes in demand
- Reduce hold times
- increase first-time resolution rates
- resolve issues faster
- deliver precise answers
- and offer self-service options for long-term customer loyalty
- Direct the easiest
- most repetitive questions to Web self-service
- Experience an immediate return on investment by directing expensive phone calls to the Web
- while maintaining current staffing levels
- Handle larger enquiry volumes and better manage spikes in demand
- Red
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Frequently Asked Questions
How much does Talisma KnowledgeBase cost?
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Talisma KnowledgeBase offers 1 pricing plan(s):
- Talisma KnowledgeBase — USD0.00
Does Talisma KnowledgeBase offer a free trial?
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Talisma KnowledgeBase does not currently offer a free trial.
What support does Talisma KnowledgeBase provide?
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Talisma KnowledgeBase provides Online (Ticket) support.
Is Talisma KnowledgeBase cloud-based or on-premise?
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Talisma KnowledgeBase is Cloud Hosted software.
What training resources does Talisma KnowledgeBase offer?
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Talisma KnowledgeBase provides Help Guides,Blogs for training.
