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Totango

Totango

By Totango

4.2  ·  195 reviews Customer Success Software
About
Totango continually monitors all customer health signals and engages them proactively at scale, leading in more focused, proactive customer success teams, greater productivity, and decreased attrition. Totango is a smart customer success solution that will assist your team in achieving their objectives and goals with real time results. This customer data platform continually monitors all customer health signals and engages them proactively at scale, leading in more focused, proactive customer success teams, greater productivity, and decreased attrition. Totango is the most widely accepted all-in-one customer IS that provides you everything that you require to boost your client success. It helps you minimise customer attrition, increase revenue, increase adoption, and expand your customer success. With Totango, you can choose a customer path or create your own and everything can be managed on a single platform. It offers the best practise templates for each trip or effort right out of the box. The platform makes it easier to plan, execute, and track
Screenshots
Totango screenshot 1
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Totango screenshot 2
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Pricing

Contact us to get detailed pricing as per your requirements.

User Reviews + Write a Review
AI
Administrator in Information Technology and Services
"Horrible"

What do you like best? The idea behind it. If it actually worked it would be a brilliant software What do you dislike? Everything about it's functionality. It's horrible, it breaks down constantly, the staff is incompetent and c...

UI
User in Information Technology and Services
★☆☆☆☆
"Does The Job But Remains Clunky and Buggy"

What do you like best? The ability to create touchpoints, though a basic feature of all CRMs, is nice. What do you dislike? Basically everything else. The interface is the opposite of intuitive. The app itself is buggy. Basically, the a...

UI
User in Computer Software
★★☆☆☆
"Lots of potential, but no information to benefit"

What do you like best? There are a lot of features that could be very useful if I knew how to use them. What do you dislike? Not integrated well. I wish the tasks would coincide with my calendar so I could get prompted to follow up. Now...

ND
Nick D
★★★☆☆
"Satisfactory Customer Success Software"

What do you like best? Lots of features, some of which are more helpful than others. It is nice to have lots of tools available on hand in the suite. What do you dislike? Lots of product updates that are not good. Product has accessibili...

CM
Cara M
★★★☆☆
"Great way to manage projects!"

What do you like best? It's super easy to use and has a lot of different functions to use across all areas of the company. What do you dislike? Sometimes it takes a while to load, or does not load at all, which is super frustrating. Usu...

Frequently Asked Questions
Does Totango offer a free trial?

Totango does not currently offer a free trial.

What support does Totango provide?

Totango provides Online (Ticket),Business Hours support.

Is Totango cloud-based or on-premise?

Totango is Cloud Hosted software.

What training resources does Totango offer?

Totango provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Totango
HQ Redwood city, California United States
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
SMEs Enterprises
Customization
No