About
The typedesk software platform optimizes your customer service on your platforms by providing canned responses to your ticketing system. This allows you to engage your customers with messages while also providing automatic language detection, analytics, and replace tags. You can also share your canned responses with your team in order to measure performance. The software is perfect for small, medium, and large companies.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Pricing
Solo
USD4/Month
- Unlimited Responses
- Online Sync
- 1 user
- Unlimited Responses
- Online Sync
- 1 user
Teams
USD15/Month
- Inlcudes features of Solo plan
- plus
- 5 users
- Teams
- Priority Support
- Inlcudes features of Solo plan
- plus
- 5 users
- Teams
- Priority Support
Enterprise
USD25/Month
- Includes features of Teams plan
- plus
- 10 users
- Includes features of Teams plan
- plus
- 10 users
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Frequently Asked Questions
How much does typedesk cost?
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typedesk offers 4 pricing plan(s):
- Free — USD0.00
- Solo — USD3.99 /Month
- Teams — USD14.99 /Month
- Enterprise — USD24.99 /Month
What is typedesk used for?
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typedesk is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does typedesk offer a free trial?
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Yes, typedesk offers a 0-day free trial.
What support does typedesk provide?
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typedesk provides Online (Ticket) support.
Is typedesk cloud-based or on-premise?
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typedesk is Cloud Hosted software.
What training resources does typedesk offer?
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typedesk provides Help Guides,Blogs for training.