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UserGuiding

UserGuiding

By UserGuiding

★ 4.8  ·  32 reviews Customer Success Software Onetime(Perpetual License)
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About
UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour
Pricing
Start-Up Plan
USD990/Year
  • Unlimited guides and hotspots
  • Detailed analytics and reporting
  • Customization
  • Reusability
  • Branding : UserGuiding
  • Monthly active users : 2000
  • Team members : Single
  • Unlimited guides and hotspots
  • Detailed analytics and reporting
  • Customization
  • Reusability
  • Branding : UserGuiding
  • Monthly active users : 2000
  • Team members : Single
Contact Sales
Growth Plan
USD2/Year
  • Includes features of Start-up plan
  • plus
  • Branding : No Branding
  • Monthly active users : 5000
  • Team members : Unlimited
  • Interactive Help Page
  • Guide Search
  • Support : Chat
  • Includes features of Start-up plan
  • plus
  • Branding : No Branding
  • Monthly active users : 5000
  • Team members : Unlimited
  • Interactive Help Page
  • Guide Search
  • Support : Chat
Start Free Trial
Enterprise
USD0
  • Includes features of Growth Plan
  • plus
  • Monthly active users : Custom
  • Support : Chat and Video
  • Dedicated Success Coach
  • Goal Tracking
  • Custom CSS
  • Includes features of Growth Plan
  • plus
  • Monthly active users : Custom
  • Support : Chat and Video
  • Dedicated Success Coach
  • Goal Tracking
  • Custom CSS
Get Started
User Reviews + Write a Review
AZ
Aziz Z
★★★☆☆
"Useful functions for SaaS or E-commerce products"

What do you like best? That really cool that you can add onboarding guide and put hotspots to any block. What do you dislike? Price is too high for saas products like this. Doesn't support mobile version of web app, when 80% customer...

GT
Grégory T
★★★★☆
"Very intuitive and useful"

What do you like best? The application is intuitive and the possibilities are numerous. I can create and deploy an automated support to our potential users. What do you dislike? Dynamic targeting are missing and it could be very interre...

KL
Kim Lundberg Stegenborg M
★★★★☆
"nice and easy to use"

What do you like best? the idea is great, we came across some limitations according to our needs, but it gave us a lot of inspiration. What do you dislike? Lack of easy way to reset a checklist, which would be extremely helpful during d...

AI
Administrator in Outsourcing/Offshoring
★★★★☆
"Easy to use and develop"

What do you like best? The fact that it's easy to use and develop. What do you dislike? I am not sure how we can manage different environments in order not to consume the 2000 users' calls before it goes live. What problems ar...

UI
User in Computer Software
★★★★★
"Userguiding is very much user friendly"

What do you like best? The speed at which we can create guides. What do you dislike? Edit option of selecting the part of the element once the step is created What problems are you solving with the product? What benefits have ...

Frequently Asked Questions
How much does UserGuiding cost? ▼

UserGuiding offers 3 pricing plan(s):

  • Start-Up Plan — USD990.00 /Year
  • Growth Plan — USD2.00 /Year
  • Enterprise — USD0.00
Does UserGuiding offer a free trial? ▼

Yes, UserGuiding offers a 0-day free trial.

What support does UserGuiding provide? ▼

UserGuiding provides Online (Ticket) support.

Is UserGuiding cloud-based or on-premise? ▼

UserGuiding is Cloud Hosted software.

What training resources does UserGuiding offer? ▼

UserGuiding provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company UserGuiding
HQ San Francisco, California United States
Starting price USD990 /Year
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No
Categories
Customer Success Software
Links
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