UserTesting

By UserTesting

★ 3.7 · 430 reviews UX Software Onetime(Perpetual License)

Free Demo Compare Alternatives Write a Review

About

UserTesting is a feedback generating platform that helps UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss.

Key Features

✓ User Research
✓ User Journeys
✓ Usability Testing
✓ Prototyping
✓ For Websites
✓ For Mobile
✓ Animation
✓ Unmoderated Testing
✓ Screen Activity Recording
✓ Heatmaps

Screenshots

Screenshot 1

Screenshot 2

Screenshot 3

Screenshot 4

Screenshot 5

Pricing

Individual

USD0

Up to 15 video sessions
Access to expansive UserTesting panel
Access test templates
Basic testing capabilities
Up to 15 video sessions
Access to expansive UserTesting panel
Access test templates
Basic testing capabilities

Get Started

Enterprise

USD0

Advanced testing capabilities
Administrative controls
Enhanced video player
Advanced recruiting capabilities
Professional services
Quantitative metrics
Advanced testing capabilities
Administrative controls
Enhanced video player
Advanced recruiting capabilities
Professional services
Quantitative metrics

Get Started

User Reviews + Write a Review

Wanderer Money

★☆☆☆☆

Save yourself the headache, there are other options

If you need help while taking a test - you will waste time to be told to send an email. After a lot of time so I do not believe it's a robot. Oh the emails. You get an automated response with some FAQs - so they assume you are an idiot and wasted time email...

joncito77

★☆☆☆☆

It used to be decent

It used to be decent. I had plenty of tests coming my way as a tester for this site. My rating has always being Great. Since about 3 months ago. They stop sending tests. Now they only send me invites with surveys to see if I qualify for future tests that ne...

Marcin Lipski

★☆☆☆☆

It is as simple as that

It is as simple as that - the time you will spend on initial profile set up, application installation, paid reviews (u will be lucky to get more then one for the first month), video uploads, permanent screening tests (which you won't get paid for) - will ef...

Kevin Jansson

★☆☆☆☆

Really REALLY bad site

Really REALLY bad site, So I made a tryout video were I followed their instructions very carefully. The first one I made failed because I got an email back that said that I should retry so I did. I really tried my best with the second one, but in 5 MINUTES ...

Dave

★☆☆☆☆

Constantly turn your work down

Constantly turn your work down, whilst giving you no constructive feedback."There was a problem with your audio"Oh, well that's just great, was it too loud? too quiet? too scratchy? Was there feedback from my mic? I mean, could you at least be a little more...

Read All 430 Reviews

Frequently Asked Questions

How much does UserTesting cost? ▼

UserTesting offers 2 pricing plan(s):

Individual — USD0.00
Enterprise — USD0.00

What is UserTesting used for? ▼

UserTesting is a UX Software solution. Top features include:

User Research
User Journeys
Usability Testing
Prototyping
For Websites

Does UserTesting offer a free trial? ▼

UserTesting does not currently offer a free trial.

What support does UserTesting provide? ▼

UserTesting provides Business Hours,Online (Ticket) support.

Is UserTesting cloud-based or on-premise? ▼

UserTesting is Cloud Hosted software.

What training resources does UserTesting offer? ▼

UserTesting provides Help Guides,Blogs,Video Guides for training.

Company UserTesting

HQ San Francisco, California United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available