Vertask

Vertask is an advanced ticket system and task management software that helps companies to monitor their assets, contracts, requests, documentation and knowledge base. The software helps users to stay organized by keeping asset information, training material, user information and other documents within a unified portal. Admins can keep track of their assets and related information present in the service cycle. Companies can manage client information and other information to simplify the problem-solving process. Vertask reminds users of contract renewals, save documents and give access to employees who can see and edit them. Companies can even create their own knowledge repository for documentation, training or knowledge transfer. They can quickly generate tickets and tasks for themselves or clients. Vertask allows customers to create, close and update their requests besides viewing assigned assets. Customers can install agents on their computers that automatically syncs asset information, such as name, serial number and more. Lastly, the software also sends notifications whenever the tickets are assigned and updated.