WalkMe

By WalkMe

★ 4.4 · 70 reviews Digital Adoption Platform Software Onetime(Perpetual License)

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About

WalkMe is a tool that allows users to embrace technology and achieve True Digital Adoption. The tool consists of a Digital Adoption Platform (DAP), making it effortless for any user to use any website or software with proactive, guidance, solution analyses, and automation processes to complete their tasks easily whenever and however needed. WalkMe creates an ideal customer journey, encourages self-service, and guarantees customer satisfaction. It streamlines large-scale disruptive transformation by empowering employees, overcoming change, and increasing usability, and enabling successful digital transformation. Users can make data-driven decisions and adopt transformational change by collecting and analyzing usage data and gain visibility into the customers’ journey. They can contextually drive customers to action through in-app and cross-app guidance. The platform ensures accurate process completion and increases user engagement and eventually leads to better productivity.

Pricing

Basic Plan

USD0

3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support

Get Started

Custom Plan

USD0

Unlimited Walk-Thrus
Unlimited Steps Per Walk-Thru
Unlimited Assists
Multiple Support Options
Multiple Domains
Full Help Desk Integration
Design Flexibility
Full Interface Control
Advanced API Support
Multi-language
Self-Hosting Option
Analytics
SSL Support
Segmentation
Unlimited Walk-Thrus
Unlimited Steps Per Walk-Thru
Unlimited Assists
Multiple Support Options
Multiple Domains
Full Help Desk Integration
Design Flexibility
Full Interface Control
Advanced API Support
Multi-language
Self-Hosting

Get Started

User Reviews + Write a Review

Executive Sponsor in Computer Software

★★☆☆☆

"Good tool when it actually works...."

What do you like best? Flexibility to create walk-throughs and customer facing assets to support new feature releases, share important communications and understand what features users are interacting with in our product. What do you disli...

User in Information Technology and Services

★★★☆☆

"Easy and effective way to present instructions for a website"

What do you like best? WalkMe is very simple to use and is supported in the "cloud" (no download or install required). You can create instructions very quickly and effectively. What do you dislike? Very expensive. Recommendation...

Scott A

★★★☆☆

"Works well but has its issues"

What do you like best? Walkme is great at guiding users through simple processes, teaching them along the way. It also has a good popup system for getting the word out to many users. What do you dislike? I have had bad experiences with t...

User in Retail

★★★☆☆

"Simple Interface"

What do you like best? Easy good for technical writing. Still learning the platform. What do you dislike? Not as complicated and add more features. What problems are you solving with the product? What benefits have you realized?...

User in Marketing and Advertising

★★★☆☆

"Walk me review"

What do you like best? The ability to help on board users and the Need Help? menu. What do you dislike? The software has a lot of bugs and is not reliable. I open a support ticket almost everyday, they respond fast but I would rather...

Read All 70 Reviews

Frequently Asked Questions

How much does WalkMe cost? ▼

WalkMe offers 2 pricing plan(s):

Basic Plan — USD0.00
Custom Plan — USD0.00

Does WalkMe offer a free trial? ▼

WalkMe does not currently offer a free trial.

What support does WalkMe provide? ▼

WalkMe provides Phone,Business Hours,Online (Ticket) support.

Is WalkMe cloud-based or on-premise? ▼

WalkMe is Cloud Hosted software.

What training resources does WalkMe offer? ▼

WalkMe provides Help Guides,Blogs,Video Guides for training.

Company WalkMe

HQ San Francisco, California United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available