WebsiteAlive Pricing, Features & Reviews

About

WebsiteAlive is a customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications.

Key Features

✓ Visitor Targeting
✓ Transfers
✓ Shortcut Messages
✓ Persistent Chat
✓ Offline Form
✓ Knowledge Database
✓ Co-Browsing
✓ Agent Scheduling
✓ Video Chat
✓ Call Me Option

Screenshots

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Pricing

AliveChat

USD30/Month

1 Operator License
Unlimited Chats
Mobile Chat
Customization
Visitor Tracking and Invitations
Chat Transcripts
Admin Rights
Co-Chat
Visitor Chat Window
Multiple Websites
Offline Email Form
Language/Localization
Fonts
Proactive Pop-Ups
Chat Button Gallery
Operator Profile Photo
Live Site Monitor
Visitor Footprints
Referrer and Entry URLs
Geo-Location
Efficient Call Routing
Call Queue
Multiple Departments
Pre-Chat Survey
End-of-Chat Survey
Multiple Chat Lines
Call Transfer
Spell Check
Auto-Send Ch

Contact Sales

AliveChat Plus

USD50/Month

1 Operator License
Unlimited Chats
Includes features of Alive Chat plan
plus
Desktop Screen Sharing
Reporting Suite
Visitor Recorder
Site Traffic Monitor and Admin Chat
Operator Performance
Chat Trends
Average Concurrent Chats
Pre-Chat/Post-Chat Survey Report
Concurrent Chats
VIP Priority Support
1 Operator License
Unlimited Chats
Includes features of Alive Chat plan
plus
Desktop Screen Sharing
Reporting Suite
Visitor Recorder
Site Traffic Monitor and Admin Chat
Operator Performance
Chat Trend

Start Free Trial

Enterprise

USD0

1-on-1 Consultation
Integration With Business Operations
Customized Solutions
Unique Marketing Campaigns
Specialized Support
1-on-1 Consultation
Integration With Business Operations
Customized Solutions
Unique Marketing Campaigns
Specialized Support

Get Started

User Reviews + Write a Review

AI

Administrator in Computer & Network Security

★★★★☆

"This software allows your clients to ask quick questions through a chat feature."

What do you like best? I like that you can place a pop-up button on any site that users could have questions about. We use it as a way to answer quick questions for students having technical issues. When someone starts a chat session, all users tha...

★★★★☆

"This software allows your clients to ask quick questions through a chat feature."

What do you like best? I like that you can place a pop-up button on any site that users could have questions about. We use it as a way to answer quick questions for students having technical issues. When someone starts a chat session, all users that are...

CI

Consultant in Information Technology and Services

★★★★☆

"Works with multiple clients/vendors at one time"

What do you like best? We can use multiple clients through one portal. What do you dislike? The inability to take a message on the program. If you do not have someone logged in it just rings and times out. What problems are yo...

★★★★☆

"Works with multiple clients/vendors at one time"

What do you like best? We can use multiple clients through one portal. What do you dislike? The inability to take a message on the program. If you do not have someone logged in it just rings and times out. What business problems are you solv...

UI

User in Marketing and Advertising

★★★★☆

"Enjoyed this program very much"

What do you like best? The software is organized well and the ease of use it nicely done. What do you dislike? Sometimes I experience slow or a frozen screen when running too many chats at once. What problems a...

Read All 6 Reviews

Frequently Asked Questions

How much does WebsiteAlive cost? ▼

WebsiteAlive offers 3 pricing plan(s):

AliveChat — USD30.00 /Month
AliveChat Plus — USD50.00 /Month
Enterprise — USD0.00

What is WebsiteAlive used for? ▼

WebsiteAlive is a Live Chat Software solution. Top features include:

Visitor Targeting
Transfers
Shortcut Messages
Persistent Chat
Offline Form

Does WebsiteAlive offer a free trial? ▼

WebsiteAlive does not currently offer a free trial.

What support does WebsiteAlive provide? ▼

WebsiteAlive provides Phone,Business Hours,Online (Ticket) support.

Is WebsiteAlive cloud-based or on-premise? ▼

WebsiteAlive is Cloud Hosted software.

What training resources does WebsiteAlive offer? ▼

WebsiteAlive provides Help Guides,Blogs,Video Guides for training.