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WhosOn

WhosOn

By WhosOn

4.0  ·  20 reviews Live Chat Software Onetime(Perpetual License)
About
WhosOn's smart live chat software is designed to enhance user satisfaction for your business with its proactive track, chat, and engage approach. This means that every time a visitor lands on your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication to customer support. WhosOn gives your customer service endeavours the extra edge needed to capture user attention.
Key Features
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option
Screenshots
WhosOn screenshot 1
Screenshot 1
WhosOn screenshot 2
Screenshot 2
Pricing
WhosOn cloud
USD33/User/Month
  • Get your chat hosted in a secure data centre
  • No maintenance required
  • no lengthy config
  • Simply add a line of code to your website and go
  • Get your chat hosted in a secure data centre
  • No maintenance required
  • no lengthy config
  • Simply add a line of code to your website and go
Contact Sales
WhosOn enterprise
USD46/User/Month
  • A custom-configured environment
  • No shared resources or bandwidth
  • Primed to handle any volume of chats
  • A custom-configured environment
  • No shared resources or bandwidth
  • Primed to handle any volume of chats
Contact Sales
User Reviews + Write a Review
"Not Great."

What do you like best? I like that it can be embedded into my company's website. I also like that it provides the customer's account number when a chat request pops up. What do you dislike? I dislike that it barely functions as a chat program. I...

VC
Valued Customer
★★☆☆☆
Disappointing Aspects

We decided to use WhosOn as it seemingly had some good, interesting features. However, in truth they have not matched our expectations at all. On the standard package they have options to include pre-chat surveys, wrap up status etc, all of which seemed rea...

★★★☆☆
"WhosOn for Client Support"

What do you like best? It's always being updated and seems to be simple for the team to navigate. What do you dislike? The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyon...

D
Daniel
★★★☆☆
Getting better... but room to grow.

I've been using WhosOn for about 2 years now. At first, it was a very simple and reliable application. Over time though, I believe we have began to press the envelope a little and that has resulted in a few bugs here and there. The response time to our bug ...

★★★☆☆
"Powerful helpdesk solution"

What do you like best? Best chat service that I love using in my office What do you dislike? It has no lag time and it scales perfectly to whatsoever system we use in my office What business problems are you solving with the product? What ben...

Frequently Asked Questions
How much does WhosOn cost?

WhosOn offers 3 pricing plan(s):

  • WhosOn cloud — USD33.00 /User/Month
  • WhosOn on-premises — USD46.00 /User/Month
  • WhosOn enterprise — USD46.00 /User/Month
What is WhosOn used for?

WhosOn is a Live Chat Software solution. Top features include:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
Does WhosOn offer a free trial?

Yes, WhosOn offers a 0-day free trial.

What support does WhosOn provide?

WhosOn provides Phone,Online (Ticket) support.

Is WhosOn cloud-based or on-premise?

WhosOn is Cloud Hosted software.

What training resources does WhosOn offer?

WhosOn provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company WhosOn
HQ NA,
Starting price USD33 /User/Month
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Personals Enterprises SMEs SMEs
Customization
No
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