Wix Answers
By Wix Answers
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- Knowledge management
- Unlimited help widgets
- 3rd-party integrations
- Actionable insights
- 24/7 support
- Webhooks & API keys
- Knowledge management
- Unlimited help widgets
- 3rd-party integrations
- Actionable insights
- 24/7 support
- Webhooks & API keys
- Ticketing system
- Knowledge management
- Live chat
- Includes the features of all plan
- Ticketing system
- Knowledge management
- Live chat
- Includes the features of all plan
- Call center
- Ticketing system
- Knowledge management
- Live chat
- Includes the features of all plan
- Call center
- Ticketing system
- Knowledge management
- Live chat
- Includes the features of all plan
- Call center
- Ticketing system
- Live chat
- Includes the features of all plan
- Call center
- Ticketing system
- Live chat
- Includes the features of all plan
Preise zu hoch, Support antwortet bei der ersten Kontaktanfrage sehr schnell, jedoch bei Nachfragen gar nicht mehr...Der Support hat auch einen "LiveChat" Support, bei dem man mehr als vier Stunden auf eine Antwort warten muss.Immerhin ist der Support trotz...
PROS & CONS What are the best aspects of this product? No technical knowledge is needed to create simple websites using this magnificent but user-friendly tool. Every template available is created by professional designers so you can be sure o...
PROS & CONS What are the best aspects of this product? No technical knowledge is needed to create simple websites using this magnificent but user-friendly tool. Every template available is created by professional designers so you can be sure of ...
PROS & CONS What are the best aspects of this product? Wix Answers has an intuitive interface and has user-friendly tools and features. What aspects are problematic or could work better? I have no problem with Wix Answers at all because it...
PROS & CONS What are the best aspects of this product? My clients like Wix Answers because it assists them in getting the support they need even when I am not online. This is great for us all because I cannot be online all the time. This is es...
Wix Answers offers 4 pricing plan(s):
- Self-Service — USD24.00 /Month
- Multi-Channel — USD60.00 /Month
- Unlimited — USD80.00 /Month
- Call Center — USD56.00 /Month
Wix Answers is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Yes, Wix Answers offers a 0-day free trial.
Wix Answers provides Phone,Business Hours,Online (Ticket) support.
Wix Answers is Cloud Hosted software.
Wix Answers provides Help Guides,Blogs,Video Guides for training.
