Live Chat Software
Onetime(Perpetual License)
About
Wowchat is an online chat tool that the user can install on their website to enhance Customer Service, thus getting more satisfaction and loyalty from their customers. Wowchat enables automatic routing coming chat requests to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
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Pricing
Standard
USD
5
/User/Month
- Concurrent Chat sessions
- Chat History
- Unlimited Departments
- Email Support
- Dynamic Routing Rules
- Multi-Language Support
- Proactive Chat
- Support Simultaneous chat Windows
- Concurrent Chat sessions
- Chat History
- Unlimited Departments
- Email Support
- Dynamic Routing Rules
- Multi-Language Support
- Proactive Chat
- Support Simultaneous chat Windows
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Frequently Asked Questions
How much does Wowchat cost?
▼
Wowchat offers 1 pricing plan(s):
- Standard — USD5.00 /User/Month
What is Wowchat used for?
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Wowchat is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Wowchat offer a free trial?
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Yes, Wowchat offers a 0-day free trial.
What support does Wowchat provide?
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Wowchat provides Online (Ticket) support.
Is Wowchat cloud-based or on-premise?
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Wowchat is Cloud Hosted software.
What training resources does Wowchat offer?
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Wowchat provides Help Guides,Blogs,Video Guides for training.
