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Zoho CRM

Zoho CRM

World's Favorite CRM

4.0  ·  1,115 reviews CRM Software Yearly,Monthly
About
Zoho CRM is an online, omnichannel and integrated business platform that streamlines sales, marketing and other business-related processes to deliver better customer experiences. Gain better visibility at every stage of your sales pipeline, and nurture leads into deals with AI-powered tools that highlight trends related to buying behaviour, customer preferences, and more.

Zoho CRM is a cloud-based, 360° business management platform that streamlines business processes to deliver better customer experiences. Gain better visibility at every stage of your sales pipeline and nurture leads into deals with AI-powered tools that highlight trends related to buying behaviour, customer preferences, and more. Customize views and layouts with a simple in-built drag-and-drop editor called Canvas, the 1st design studio feature available in a CRM. Close deals faster with better visibility at every stage of your sales pipeline, omnichannel connectivity, and AI-powered tools.

Zoho CRM comes with transparent contracts, flexible monthly & annual pricing plans for businesses of all sizes and types.

Key features of Zoho CRM include :

Sales force Automation : Zoho CRM enables businesses to automate their end-to-end sales tasks. From within this single feature, sales teams can manage leads, deals, accounts, and contacts. They can identify potential revenue-generating leads, nurture and engage with them, and successfully convert leads into deals. Using workflow rules, they can also automate routine sales tasks and focus on growing customer relationships.
Canvas enables users to customize their CRM layouts according to industry requirements. With a simple drag-and-drop editor, users can design the CRM to suit their needs or choose from a list of pre-built industry specific templates.
Omnichannel communication connects businesses with their customers through multiple channels like email, telephony, and social media platforms. Enables team collaborations through chats from within the platform.
In-depth analytics tools help businesses make data-driven decision-making. Generate customizable reports and charts with Sales analytics, view sales performance and status using dashboards,
AI-powered sales assistant Zia can make sales predictions, detect anomalies based on buying behavior and trends, suggest workflows and best time to contact customers.
Marketing automation feature helps businesses segment customers and run targeted marketing campaigns, analyse ROI of campaigns to identify effective campaigns.
Data security with two-factor authentication, HIPAA compliant and meets GDPR guidelines.
Zoho CRM's mobile app is known for its ease-of-use and simplifying business processes to a great extent. Businesses can take all the CRM activities on-the-go while receiving real-time notifications. Users can take notes, schedule meetings, view analytics dashboards, scan business cards, and turn them into CRM contacts.

Key Features
  • Sales
  • CRM
  • Live Chat
  • Dashboard
  • Employee Lifecycle Management
  • CRM & Sales Dashboards
Screenshots
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Pricing

Contact us to get detailed pricing as per your requirements.

User Reviews + Write a Review
this review is of the company not the product

What do you like best? the product was a descent project management and crm tool What do you dislike? The customer service is terrible. I found the product to not be a good fit for our company and have been trying to cancel the service for the la...

very slow to respond to our tech support

What do you like best? When its working its great and I love it What do you dislike? Tech support when we have an issue is very slow and poor and they call back service doesn't work. They promised to call me in 30 mins and never called at all....

Worst service ever!

What do you like best? After using the trial for a day or so, it has alot of nice features for the price. However, that may not be enough to use it. What do you dislike? 5yr + Infusionsoft customer and I wanted to check out more options as I may...

Bad experience, mail function did not work and worst customer service

What do you like best? It is better in pricing compared to others in the market What do you dislike? Unfortunately I cannot recommend Zoho at all. I signed up and wanted to use the mail function, I was only able to send emails out, but could not ...

Cheap software with

What do you like best? Fairly simple to use and has an ok amount of features to do what most people require. What do you dislike? Well, most things actually. There's a lot of features (maybe too many actually but none of them are very well...

Frequently Asked Questions
What is Zoho CRM used for?

Zoho CRM is a CRM Software solution. Top features include:

  • Sales
  • CRM
  • Live Chat
  • Dashboard
  • Employee Lifecycle Management
Does Zoho CRM offer a free trial?

Yes, Zoho CRM offers a 15-day free trial.

What support does Zoho CRM provide?

Zoho CRM provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.

Is Zoho CRM cloud-based or on-premise?

Zoho CRM is Cloud Hosted software.

What training resources does Zoho CRM offer?

Zoho CRM provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for training.