Eyelet
By Eyelet
Eyelet is a customer guidance system that aims to convert product trials into converted customers and reduce churn rate. With interactive customer onboarding capabilities, product tours can be created in a WYSIWYG editor without the need to code a single line. It is even powered by a bot that executes qualification and segmentation. With defined customer team roles and the required professional skills, all the needs of every onboarding list can be taken care of. And for new customers, an early warning system has been provided that notifies users in slack about potential churn. This enables users to have meaningful conversations before the customer leaves the platform. Users can get started for free since the tool is free to use under 500 MAU. And with the help of a progressive pricing model, users can scale easily without worrying about upfront costs.