NetSupport Notify is a messaging and alerting tool used to send routine and urgent alerts to customers. It is compatible with all OS platforms such as Windows, Linux and Mac. It provides a local notification gateway for smooth message delivery across multiple networks. It also has a reporting and tracking feature, which ensures that delivered messages are recorded centrally and can be tracked. The software is a mass notification system where recurring events can be scheduled in advance. In addition, pre-configured emergency messages can be sent to customers by typing hotkey combinations.