The 13chats software platform can be used to increase sales on your website with features like live chat, behavior-based widgets, pop-ups, and chatbots. The software also offers customer support to users and tracks client chat history with managers. Additionally, there is a free visual chatbot constructor to create automated replies to FAQs. The platform is also mobile-friendly, supporting Android and iOS devices. Marketers and small to medium companies can make use of the software.