Aloware

By Aloware

★ 4.7 · 96 reviews Contact Center Operations Software Onetime(Perpetual License)

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About

Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities.

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Pricing

Free

USD0

Local Calls: $0.035 Cents per Minute
Toll-free Calls: $0.0525 Cents per Minute
SMS: $0.0175 per SMS
Unlimited Agents
Chat and Email Support
Local Calls: $0.035 Cents per Minute
Toll-free Calls: $0.0525 Cents per Minute
SMS: $0.0175 per SMS
Unlimited Agents
Chat and Email Support

Get Started

Business

USD250/Month

Local Calls: $0.03 per Minute
Toll-free Calls: $0.045 per Minute
SMS: $0.015 per SMS
Unlimited Agents
Phone
Chat and Email Support
Local Calls: $0.03 per Minute
Toll-free Calls: $0.045 per Minute
SMS: $0.015 per SMS
Unlimited Agents
Phone
Chat and Email Support

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User Reviews + Write a Review

User in Information Technology and Services

★★☆☆☆

"It's mediocre"

What do you like best? Call experience and additional sounds within app What do you dislike? App UI is not attractive, very unnecessary interface What problems are you solving with the product? What benefits have you realized?...

Administrator in Telecommunications

★★★☆☆

"Nice"

What do you like best? It is very easy to understand the flow of this software What do you dislike? It stuck sometimes when many issues occur at the same time What problems are you solving with the product? What...

User in Computer Software

★★★☆☆

"Aloware Review"

What do you like best? how easy it is to go back and forth between contacts What do you dislike? I dont like that the bad contacts aren't filtered out Recommendations to others considering the product: be patient ...

User in Law Practice

★★★☆☆

"Features and Benefits"

What do you like best? “Text messaging made our outreach more expansive” What do you dislike? None that I could think of at the moment. What problems are you solving with the product? What benefits have you realized? W...

Tamesha H

★★★☆☆

"Great features"

What do you like best? The features, I love that it has an app and desktop view. I enjoy reviewing the overall summary and ability to make my line busy etc. What do you dislike? I miss calls and I don’t like the end wrap up feature (I u...

Read All 96 Reviews

Frequently Asked Questions

How much does Aloware cost? ▼

Aloware offers 2 pricing plan(s):

Free — USD0.00
Business — USD250.00 /Month

Does Aloware offer a free trial? ▼

Aloware does not currently offer a free trial.

What support does Aloware provide? ▼

Aloware provides Phone support.

Is Aloware cloud-based or on-premise? ▼

Aloware is Cloud Hosted software.

What training resources does Aloware offer? ▼

Aloware provides Help Guides,Blogs,Video Guides for training.

Company Aloware

HQ Encino,

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available