Avaya Aura

What do you like best? Once you know what you are doing it is pretty simple but figuring out things on your own is quite difficult. Being able to move my extension to what ever phone I am at is easy. Transferring all calls to your cell if you are t...

What do you like best? Ability to have everything at my fingertips What do you dislike? The inconsistency of the program and the fact that it crashes a lot and requires that I log out and restart. Recommendations to others con...

What do you like best? Global brand with support to back it up you investment Avaya will sell this as parts and pieces so you can get what you need and build as you go. ACD can leverage agent skills and advanced program to route c...

What do you like best? The quality of the system is good and there are little complaints about it. What do you dislike? I find the reporting and monitoring available through the web console limited. The implementation on site does not p...

What do you like best? Our new phone system is better than the old one. I also like the call functions for the phone. What do you dislike? Wifi goes out intermittently. I also don't like when signing on the phone to check you voicemail ...