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Callcap

Callcap

By Callcap

4.5  ·  2 reviews Inbound Call Tracking Software Onetime(Perpetual License)
About
Callcap software is a powerful call management and monitoring platform that offers call recording options to help you stay connected with your customers and build strong customer relationships. With Callcap, you can receive email alerts, measure team performance via dashboards, and generate reports to analyze your business workflow. Callcap is used by small, medium, and large companies.
Pricing
Starter
USD29/Month
  • 5 local or toll-free numbers
  • 500 minutes
  • $5 over included numbers (local/toll-free)
  • $.05 per minute over included minutes (local/toll-free)
  • Spam Protection
  • Blacklist Phone Numbers
  • Email Alerts
  • Executive Dashboards
  • Advanced reporting
  • Analysis
  • 5 local or toll-free numbers
  • 500 minutes
  • $5 over included numbers (local/toll-free)
  • $.05 per minute over included minutes (local/toll-free)
  • Spam Protection
  • Blacklist Phone Numbers
  • Email Alerts
  • Executive Dashboards
  • Advanced reporting
  • Analysis
Contact Sales
Professional
USD149/Month
  • 20 local or toll-free numbers
  • 4
  • 000 minutes
  • $5 over included numbers (local/toll-free)
  • $.05 per minute over included minutes (local/toll-free)
  • Spam Protection
  • Blacklist Phone Numbers
  • Email Alerts
  • Executive Dashboards
  • Advanced Reporting
  • Analysis
  • 20 local or toll-free numbers
  • 4
  • 000 minutes
  • $5 over included numbers (local/toll-free)
  • $.05 per minute over included minutes (local/toll-free)
  • Spam Protection
  • Blacklist Phone Numbers
  • Email Alerts
  • Executive Dashboards
  • Advanced Reporting
  • Analysis
Contact Sales
Enterprise
USD0
  • Missed Call Notifications
  • Time of Day Routing
  • Zip Code or Geo Routing
  • Ring Groups
  • Interactive Voice Response
  • Call Recording
  • Whisper Message
  • CallSaver
  • Audio Redaction
  • WebMatch
  • Callsurance
  • Emergency Call Routing
  • Scorecards
  • Advanced Demographics Data
  • NEXTms texting service
  • Custom prompts that are available on each package
  • Missed Call Notifications
  • Time of Day Routing
  • Zip Code or Geo Routing
  • Ring Groups
  • Interactive Voice Response
  • Call Recording
  • Whisper Message
  • CallSaver
  • Audio Redaction
  • WebMatch
  • Call
Get Started
User Reviews + Write a Review
JB
Justin B
★★★★☆
"Tracking calls and reporting made easy"

What do you like best? The ability to track our marketing efforts is easy with tracking numbers and we have the ability to screen calls for quality assurance. What do you dislike? Reporting can be a little difficult. Custom reports d...

UI
User in Hospitality
★★★★★
"A Great Tool for Tracking Calls and Customer Service"

What do you like best? Call Cap has a great customizable dashboard. What do you dislike? The way that my company titles its hotels cannot be conveyed properly. What problems are you solving with the product? What benefits have...

Frequently Asked Questions
How much does Callcap cost?

Callcap offers 4 pricing plan(s):

  • Starter — USD29.00 /Month
  • Prefered Plan — USD79.00 /Month
  • Professional — USD149.00 /Month
  • Enterprise — USD0.00
Does Callcap offer a free trial?

Callcap does not currently offer a free trial.

What support does Callcap provide?

Callcap provides Phone,Online (Ticket),Business Hours support.

Is Callcap cloud-based or on-premise?

Callcap is Cloud Hosted software.

What training resources does Callcap offer?

Callcap provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Callcap
HQ Wichita , Kansas United States
Starting price USD29 /Month
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
SMEs Enterprises
Customization
No