CallTrackingMetrics
By CallTrackingMetrics
- Call and text tracking and attribution
- Integrations with Google and Bing
- Call recording
- scoring
- and tagging
- Basic call routing
- Live phone
- and chat support
- Call and text tracking and attribution
- Integrations with Google and Bing
- Call recording
- scoring
- and tagging
- Basic call routing
- Live phone
- and chat support
- All from Business
- plus:
- Free unlimited chat licenses for 30 days!
- Unlimited Sub-accounts
- Track unlimited web forms with FormReactor®
- Integrations with Facebook and HubSpot
- Design custom agency account structures with flexible billing
- Capture conversation analytics and automate scoring and conversions
- Enhanced security for HIPAA/GDPR compliance
- Live chat widget to engage prospects and support customers
- All from Business
- plus:
- Free unlimited chat licenses for 30 days!
- Unlimited Sub-accounts
- Trac
- All from Marketing
- plus:
- Free unlimited chat licenses for 30 days!
- Integrations with Salesforce
- Microsoft Dynamics
- and Zendesk
- Smart dialer to automate outbound calls
- Mobilize remote employees with softphone system
- Contact center and live agent performance reporting
- Dedicated onboarding support and account executive
- Leverage team chat for seamless internal communications and coaching
- All from Marketing
- plus:
- Free unlimited chat licenses for 30 days!
- Integrations with Salesforce
- Microsoft Dy
- All from Contact Center
- plus:
- Account strategy and implementation with our Professional Services teams with a phased migration approach
- Guided phone number porting
- Partner with our lead engineers to customize the platform to your business rules
- Personalized training packages to increase product adoption across your organization
- Dedicated technical support services
- with 24/7 coverage and Service-Level Agreements
- Dedicated account manager
- All from Contact Center
- plus:
- Account strategy and imple
What do you like best? Really nothing to like and we used it for 15+ months. Spent thousands of dollars and our clients received not benefit. What do you dislike? User interface is cumbersome. Customer Service never solved any problems....
What do you like best? The dynamic number insertion (DNI) feature and FormReactors are handy. I've yet to find another product with a DNI feature that was as easy to use. What do you dislike? The contact center side of t...
What do you like best? Clear data is presented in a clean format What do you dislike? Not enough data points to satisfy all needs What problems are you solving with the product? What benefits have you realized? staff eff...
What do you like best? I signed up for this because a business coach recommended it. I love the idea of it and have had a subscription for about two or three months, but haven't had a chance to actually use it yet. I'm writing this review becau...
What do you like best? I signed up for this because a business coach recommended it. I love the idea of it and have had a subscription for about two or three months, but haven't had a chance to actually use it yet. I'm writing this review because Cal...
CallTrackingMetrics offers 4 pricing plan(s):
- Performance — USD39.00 /Month
- Growth — USD99.00 /Month
- Connect — USD299.00 /Month
- Enterprise — USD0.00
CallTrackingMetrics does not currently offer a free trial.
CallTrackingMetrics provides Phone,Online (Ticket),Business Hours support.
CallTrackingMetrics is Cloud Hosted software.
CallTrackingMetrics provides Help Guides,Video Guides,Blogs for training.
