ChaseData CCaaS
By ChaseData CCaaS
- 3
- 000 Telecom Minutes per agent
- Digital call recording : 3 Months
- REMOTE agent + multiple locations
- Live call transfer
- Zapier Integration (Connect over 500 APPs and growing)
- Web
- Email and Chat-based
- Preview and Progressive Dialing modes
- Music on hold
- Auto Attendant & IVR
- Standard Reporting Package
- Personal Voice Mails & DID
- Mobile Data-viz Portal (New)
- Visual Script Builder (New)
- 3
- 000 Telecom Minutes per agent
- Digital call recording : 3 Months
- REMOTE agent + multiple locations
- Live call trans
- Includes features of the Small Business
- plus
- 5
- 000 Telecom Minutes per agent
- Telephone
- Advanced Predictive Dialing Strategies
- Enhanced Caller ID
- Spam Mitigation & Detection Technology
- Trainee Mode
- Agent Desktop Screen Monitoring
- Includes features of the Small Business
- plus
- 5
- 000 Telecom Minutes per agent
- Telephone
- Advanced Predictive Dialing Strategies
- Enhanced Caller ID
- Spam Mitigation & Detection Technology
- Trainee Mode
- Agent Desktop Screen Monitoring
- Includes features of the Professional
- plus
- 7
- 000 Telecom Minutes per agent
- Standard popular API integrations
- Inbound / Outbound / Blended Call Handling with Agent Skill Prioritization
- Skill Based Inbound ACD
- DNC Integration
- Up to 10 Voice Channels per Agent
- Includes features of the Professional
- plus
- 7
- 000 Telecom Minutes per agent
- Standard popular API integrations
- Inbound / Outbound / Blended Call Handling with Agent Skill Prioritization
- Skill Based Inbound ACD
- DNC Integration
- Up to 10 Voice C
What do you like best? The support guys are very helpful but work off-site and they don't always get correct information from the company. They are helpful and friendly though. I also like the fast paced way we can go from call to call with no between...
What do you like best? I like that the system is pretty much self explanatory and pretty easy for the agents to navigate What do you dislike? I a lot of system errors, and integrations not working as they should. What problems are you s...
What do you like best? The system it self is very user friendly and easy to understand. I like a few features that make it faster What do you dislike? Some of the tech issues and their customer service. It feels like their tech support team is ...
What do you like best? Clear communication of call flow procedures with narrowed disposition tool to make call handling less of a hassle. Login was well designed. Easily installed and removed. What do you dislike? No suggested min break betwee...
ChaseData CCaaS offers 3 pricing plan(s):
- Small Business — USD89.00 /Month
- Professional — USD139.00 /Month
- Enterprise — USD169.00 /Month
Yes, ChaseData CCaaS offers a 0-day free trial.
ChaseData CCaaS provides Online (Ticket) support.
ChaseData CCaaS is Cloud Hosted software.
ChaseData CCaaS provides Help Guides,Blogs,Video Guides for training.
