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Convoso

Convoso

Sales calls marked as spam?

4.2  ·  11 reviews Contact Center Operations Software Onetime(Perpetual License)
About
What is Convoso?Convoso is a cloud-based contact center solution designed to help businesses manage outbound and inbound calling operations efficiently. It is widely used by sales teams, call centers, and lead generation companies to improve agent productivity, boost contact rates, and enhance overall campaign performance. With advanced dialing technology and real-time analytics, Convoso enables organizations to streamline communication and maximize conversions.

Why Choose Convoso?

Convoso stands out for its powerful dialing capabilities, including predictive and auto-dialers, which significantly increase agent talk time. It offers built-in CRM integrations, compliance tools, and AI-driven features that help businesses operate smarter and more efficiently. Companies choose Convoso for its scalability, reliability, and ability to handle high-volume calling campaigns without compromising performance.

Benefits of Convoso

Using Convoso provides several key advantages for businesses:

  • Improves agent efficiency with automated dialing systems
  • Increases contact rates and lead conversions
  • Provides real-time reporting and actionable insights
  • Ensures compliance with industry regulations
  • Enhances customer engagement through intelligent call routing

How to Use Convoso

Getting started with Convoso is simple and user-friendly. Businesses can set up their campaigns, import leads, and configure dialing modes based on their needs. Agents can log in through a web-based interface, manage calls, and track performance in real time. The platform also allows administrators to monitor campaigns, adjust strategies, and optimize workflows for better results.

Features of Convoso

Convoso comes packed with a range of advanced features, including:

  • Predictive, progressive, and preview dialing modes
  • Real-time dashboards and reporting tools
  • CRM integrations and API connectivity
  • Call recording and monitoring
  • Lead management and campaign optimization
  • AI-powered automation and compliance tools

Convoso Demo

Convoso offers personalized product demonstrations to help businesses understand its capabilities and how it fits their requirements. A demo typically includes an overview of dialing features, reporting tools, and campaign setup, allowing users to experience the platform before making a decision.

Convoso Pricing

Convoso follows a custom pricing model based on business needs, team size, and feature requirements.

Key Features
  • Call Scripting
  • IVR / Voice Recognition
  • Call Recording
  • Inbound Call Center
  • Outbound Call Center
  • Auto-Dialer
  • Call Logging
  • Call Routing
  • CRM
  • Lead Distribution
Screenshots
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Pricing

Contact us to get detailed pricing as per your requirements.

User Reviews + Write a Review
UI
User in Financial Services
★★★☆☆
"Good solution with a good price"

What do you like best? Great price point for this solution. Support is top notch support to get you started and keep you moving What do you dislike? Not all too much to say that I dislike about this solution. What problems are...

ML
Mary L
★★★☆☆
"It allows me to have access to all the information in one place to keep a good control"

What do you like best? It allows me to have access in one place to all the information necessary to keep a good control of sales and digital marketing of my company, not to mention that its interface has a fairly simple design to use at all t...

AI
Administrator in Higher Education
★★★★☆
"Professional Service and good price"

What do you like best? The rates are great for this program at only 149.00 a month, as we have an annula subscription at our company. Their customer service is excellent and very professional. What do you dislike? The only language it i...

AI
Administrator in Consumer Services
★★★★☆
"Powerful tool but has to be harnessed properly"

What do you like best? The power dialing software allows you to call significantly more people than manual dialing. What do you dislike? UX is not totally intuitive and some automation functions are still nascent What problems...

JR
Jessica R
★★★★☆
"Easy-to-use dialer software"

What do you like best? My favorite feature of Convoso is the voicemail drop, which has saved countless hours of listening to recordings and leaving manual messages What do you dislike? Convoso is user friendly, but a bit difficult to im...

Frequently Asked Questions
What is Convoso used for?

Convoso is a Contact Center Operations Software solution. Top features include:

  • Call Scripting
  • IVR / Voice Recognition
  • Call Recording
  • Inbound Call Center
  • Outbound Call Center
Does Convoso offer a free trial?

Convoso does not currently offer a free trial.

What support does Convoso provide?

Convoso provides Online (Ticket),Business Hours support.

Is Convoso cloud-based or on-premise?

Convoso is Cloud Hosted software.

What training resources does Convoso offer?

Convoso provides Help Guides,Blogs for training.

Tool Info
Company Convoso
HQ Los Angeles, California United States
Pricing model Onetime(Perpetual License)
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
SMEs Enterprises
Customization
No