Delighted
By Delighted
Survey/ User Feedback Software
Onetime(Perpetual License)
About
Delighted is a software that allows companies to collect feedback from employees and customers in real-time. The software makes it easy for companies to create surveys that are personalised to each recipient, and come equipped with a REST API integration that allows for real-time delivery of surveys across multiple channels. The software also includes a real-time dashboard that presents feedback in an instant, and powerful tools that offer a detailed understanding of the collected feedback.
Key Features
- ✓ Skip Logic
- ✓ Survey Templates
- ✓ Support Audio / Images / Video
- ✓ Site Intercept Survey
- ✓ Question Branching
- ✓ Online Survey
- ✓ Multiple Question Types
- ✓ Embeddable Survey
- ✓ Email Distribution
- ✓ Data Analysis Tools
- ✓ 360 Degree Feedback
- ✓ Question Library
- ✓ Phone Survey
- ✓ Offline Response Collection
- ✓ Mobile Survey
- ✓ Kiosk Survey
- ✓ Custom Survey URLs
Screenshots
Screenshot 1
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Screenshot 3
Pricing
Free
USD
0
- Use 1 delivery platform Email
- Web
- Link
- SDK
- Use 1 of 7 survey templates
- NPS
- CSAT
- CES
- 5-star
- Thumbs
- Smileys
- eNPS
- Monthly survey send limit of 1
- 000
- Invite 3 team members
- Brand your survey with your logo and colors
- Configure 5 Trends filters to segment feedback
- 4 pre-built feedback reports
- Dashboard
- Over time
- Snapshot
- Metrics
- Set 3 Alerts to send feedback to your team
- Self-serve support with 24/7 ticketing
- Access 22 free integrations Slack
- Shopify
- Zendesk
- 37 languages for localization
Premium
USD
224
/Month
- Use all delivery platforms
- Web
- Link
- SDK
- Kiosk
- SMS
- Use 5 of 7 survey templates
- NPS
- CSAT
- CES
- 5-star
- Thumbs
- Smileys
- eNPS
- Monthly survey send limit of 10
- 000
- Invite 10 team members
- Brand your survey with your logo and colors
- Configure 20 Trends filters to segment feedback
- AI suggested filters powered by Smart Trends
- 6 pre-built feedback reports
- Dashboard
- Over time
- Snapshot
- Metrics
- Additional Questions
- Pivot table
- Set 10 Alerts to send feedback to your team
- Self-serve support wi
Premium Plus
USD
0
- Use all delivery platforms
- Web
- Link
- SDK
- Kiosk
- SMS
- Custom number of survey templates
- NPS
- CSAT
- CES
- 5-star
- Thumbs
- Smileys
- eNPS
- Custom monthly survey send limit
- Custom user thresholds
- Role-based user access
- Brand your survey with your logo and colors
- Send email surveys from your domain
- Custom number of Trends filters to segment feedback
- AI suggested filters powered by Smart Trends
- 6 pre-built feedback reports
- Dashboard
- Over time
- Snapshot
- Metrics
- Additional Questions
- Pivot table
User Reviews
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Frequently Asked Questions
How much does Delighted cost?
▼
Delighted offers 3 pricing plan(s):
- Free — USD0.00
- Premium — USD224.00 /Month
- Premium Plus — USD0.00
What is Delighted used for?
▼
Delighted is a Survey/ User Feedback Software solution. Top features include:
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
Does Delighted offer a free trial?
▼
Yes, Delighted offers a 0-day free trial.
What support does Delighted provide?
▼
Delighted provides Online (Ticket) support.
Is Delighted cloud-based or on-premise?
▼
Delighted is Cloud Hosted software.
What training resources does Delighted offer?
▼
Delighted provides Help Guides,Video Guides,Blogs for training.
