Best NPS Software in USA
Are you looking for NPS Software for your Business in USA? SaaS Marketplace brings you the best NPS Software to ease your worries. In order to make your work smooth and swift, SaaS Marketplace has compiled a list of the best software available. Compare the Best software feat...
🛠️ 20+ tools
⭐ Avg 4.3/5
💬 3,218 reviews
Showing 1 to 20 of 80 tools in NPS Software
By Zonka Feedback
Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your we... View Profile
By Retently
Retently's primary goal is to help you increase your customer retention rates. To do this, Retently allows you to measure and improve customer satisfaction via a Net Promoter Score (NPS) survey. This survey simply asks c... View Profile
Customer feedback without the hassle.
AskNicely is a powerful customer experience management software that enables businesses to capture real-time feedback and boost customer satisfaction. Designed for service-focused teams, it helps organizations gather Net... View Profile
By Survicate
Survicate is a versatile customer feedback and survey software that helps businesses gather meaningful insights across multiple channels. With this tool, teams can effortlessly launch surveys on websites, via email, or i... View Profile
By Delighted
Delighted is a software that allows companies to collect feedback from employees and customers in real-time. The software makes it easy for companies to create surveys that are personalised to each recipient, and come eq... View Profile
By SurveySensum
SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations. It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist... View Profile
By Nicereply
Nicereply's click-on-the-go surveys allow companies to uncover customer satisfaction and advocacy information in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific ... View Profile
By Qualtrics Core XM
Qualtrics Core XM is an online survey platform with automatically built reports and the best visualizations selected for each question type. Your data is secure with enterprise-grade security features including data encr... View Profile
By ProProfs Survey Maker
Proprofs Survey Maker is a tool that allows you to create online surveys by selecting from a wide range of survey questions, including multiple-choice, checkboxes, essay questions, instruction-based questions, date &... View Profile
By Promoter.io
Promoter is an enterprise feedback management software that captures customer feedback using the Net Promoter System. With Promoter, you can create surveys, interact with customers, measure and analyze feedback, and resp... View Profile
By SurveyLegend
SurveyLegend provides insights into customers’ needs and expectations. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email... View Profile
By Qualaroo
Qualaroo is an intuitive user research and customer feedback management software that helps organisations streamline accurate surveys, which are 10x more valuable than regular email-based surveys. Companies can ask the r... View Profile
By Typeform
TypeForm is a great tool for online businesses to collect data. It is responsive and easy to use on any device, be it desktop, tablet or smartphone. With the paid version, you can create unlimited questionnaires for surv... View Profile
By Inmoment
This feedback analysis tool is very efficient because it uses advanced analytics. This means that it takes the customer comments and surfaces the insights from them. It has a tool called the voice of customer (VoC) which... View Profile
By Jotform
Jotform is a user-friendly online form builder that empowers users to create fully customizable forms for a variety of purposes, including surveys, registrations, applications, and payment collection. Featuring a sim... View Profile
By Hotjar
Hotjar's tools allow businesses to better understand customer behaviour on the user website front end. Heatmaps help users understand what customers want, care about and do on their websites by visually representing thei... View Profile
By GetFeedback
GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce n... View Profile
By UserSpeaks
UserSpeaks software is a platform used to collect NPS and Customer Feedback. The software offers tools to create surveys and send over multiple channels via Email, SMS, WhatsApp and more. Gain insights with customer re... View Profile
By SurveyLab
SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. The sof... View Profile
Frequently Asked Questions (FAQs)
How Does NPS Software Help Businesses Improve Customer Experience?
NPS software collects customer feedback, analyzes satisfaction scores, and identifies pain points. This enables businesses to take targeted actions, improve service quality, and strengthen customer loyalty through data-driven decision-making.
How Does NPS Software Differ From General Survey Tools?
NPS software focuses specifically on measuring customer loyalty through Net Promoter Scores. Unlike general survey tools, it emphasizes tracking promoters, passives, and detractors to evaluate brand perception and predict growth potential.
How Widely Is NPS Software Used In USA For Customer Success?
In USA, NPS software adoption is common across industries like SaaS, retail, and healthcare. Companies use it to benchmark customer loyalty, identify churn risks, and enhance customer success strategies effectively.
How Affordable Is NPS Software For Small Businesses?
Many vendors offer scalable pricing, with affordable entry-level plans for startups and small businesses.
What Challenges Do Companies Face When Implementing NPS Tools?
Common challenges include low response rates, misinterpreting scores, and lack of follow-up action.
