SurveySensum
By SurveySensum
SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.
- ✓ Skip Logic
- ✓ Survey Templates
- ✓ Support Audio / Images / Video
- ✓ Site Intercept Survey
- ✓ Question Branching
- ✓ Online Survey
- ✓ Multiple Question Types
- ✓ Embeddable Survey
- ✓ Email Distribution
- ✓ Data Analysis Tools
- ✓ 360 Degree Feedback
- ✓ Question Library
- ✓ Phone Survey
- ✓ Offline Response Collection
- ✓ Mobile Survey
- ✓ Kiosk Survey
- ✓ Custom Survey URLs
- Up to 12
- 000 responses/year
- Full implementation support till go-live
- Unlimited users
- SensAI Questionnaire – Create surveys with one prompt
- Unlimited survey projects
- Survey distribution: Email
- In-App
- SMS
- via CRM
- Integrations: HubSpot
- Slack
- Freshdesk
- Open APIs
- White-labeled surveys
- Closed-loop feedback system
- Run advanced analysis like crosstabs and breakdowns on your own
- Build your own dashboards
- Global support with response times under 2 hours (NA
- EU
- Asia time zones)
- Full compliance: HIPAA
- GDPR
- SOC 2
- ISO 27001
- PII anonymization
- Up to 25
- 000 responses/year
- SensAI Co-Pilot: Your CX Assistant - 25 queries
- SensAI Text & Sentiment Analysis
- 24/7 live chat support
- Integrations: Salesforce
- SFTP (Use our built-in tools – no need for your own email provider. Send from your domain)
- SensAI Insight Reports: Smart summaries with key takeaways
- Unlimited responses
- SensAI Co-Pilot: Your CX Assistant - Unlimited queries
- We’ll migrate all your data from previous platforms
- Hierarchical
- role-based dashboards
- Open API
- Integrations (Slack +Intercom/Hubspot)
- Dedicated CX consultant (biweekly/monthly strategy calls)
- We build custom dashboards tailored to your needs
- Post go-live implementation support included
- Monthly or quarterly expert recommendations & insights
- Cloud hosting in your native country
- Enterprise-level Single Sign-On (SSO)
I am a user of SurveySensum NPS software and this is really cool and easy to use the software. It's Automation, and Integrations with our existing system really helped us to save time and money. Highly recommended software in this category.
SurveySensum offers 3 pricing plan(s):
- Starter CX — USD3600.00 year
- Self-Driven CX — USD6000.00 year
- Managed CX for You — USD0.00 /year
SurveySensum is a Survey/ User Feedback Software solution. Top features include:
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
Yes, SurveySensum offers a 0-day free trial.
SurveySensum provides Online (Ticket) support.
SurveySensum is Cloud Hosted software.
SurveySensum provides Help Guides,Video Guides,Blogs for training.
