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Nicereply

Nicereply

By Nicereply

★ 4.4  ·  452 reviews Survey/ User Feedback Software Yearly,Monthly
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About
Nicereply's click-on-the-go surveys allow companies to uncover customer satisfaction and advocacy information in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here, respondents can put in their reviews, ratings, and suggestions as per convenience. Additionally, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Nicereply records ratings from the survey takers remotely. In simple words, a customer's timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive
Key Features
  • ✓ Skip Logic
  • ✓ Survey Templates
  • ✓ Support Audio / Images / Video
  • ✓ Site Intercept Survey
  • ✓ Question Branching
  • ✓ Online Survey
  • ✓ Multiple Question Types
  • ✓ Embeddable Survey
  • ✓ Email Distribution
  • ✓ Data Analysis Tools
  • ✓ 360 Degree Feedback
  • ✓ Question Library
  • ✓ Phone Survey
  • ✓ Offline Response Collection
  • ✓ Mobile Survey
  • ✓ Kiosk Survey
  • ✓ Custom Survey URLs
Pricing
Mini
USD49/Month
  • 3 Agents
  • 100 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup
  • Security
  • 3 Agents
  • 100 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup
  • Security
Contact Sales
Start
USD99/Month
  • 10 Agents
  • 250 Responses per month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
  • 10 Agents
  • 250 Responses per month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Start Free Trial
Grow
USD199/Month
  • 25 Agents
  • 1
  • 000 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
  • 25 Agents
  • 1
  • 000 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Contact Sales
Business
USD299/Month
  • 50 Agents
  • 2
  • 500 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
  • 50 Agents
  • 2
  • 500 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Contact Sales
Enterprise
USD0
Get Started
User Reviews + Write a Review
DK
Dušan K
★★☆☆☆
"Nice reply review"

What do you like best? Automatization, nice frontend for checking reviews from clients. Great way to get statistics, at the same time it increases motivation (in the form of bonuses with good results) and also for the feedback itself. I also apprec...

★★★☆☆
"Turns people into numbers"

What do you like best? I do think it's important to know what customers are feeling since it helps guide strategy and can improve operations overall. What do you dislike? The people replying are not the people making decisions, so tying their pe...

VD
Vanessa D
★★★☆☆
"Cool Feature"

What do you like best? The ability to not alter public comments What do you dislike? The amount of notifications coming to my email What problems are you solving with the product? What benefits have you realized? Identif...

★★★☆☆
"Great idea but customer do not use it correctly"

What do you like best? I like being able to see feedback and rating from customers who rate us based on our service. It is nice to see that they can rate the service and the product separately. It has lots of potential for being a great product for comp...

★★★☆☆
"Cool Feature"

What do you like best? The ability to not alter public comments What do you dislike? The amount of notifications coming to my email What business problems are you solving with the product? What benefits have you realized? Identifying our w...

Frequently Asked Questions
How much does Nicereply cost? ▼

Nicereply offers 5 pricing plan(s):

  • Mini — USD49.00 /Month
  • Start — USD99.00 /Month
  • Grow — USD199.00 /Month
  • Business — USD299.00 /Month
  • Enterprise — USD0.00
What is Nicereply used for? ▼

Nicereply is a Survey/ User Feedback Software solution. Top features include:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching
Does Nicereply offer a free trial? ▼

Yes, Nicereply offers a 0-day free trial.

What support does Nicereply provide? ▼

Nicereply provides Online (Ticket),Business Hours support.

Is Nicereply cloud-based or on-premise? ▼

Nicereply is Cloud Hosted software.

What training resources does Nicereply offer? ▼

Nicereply provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Nicereply
HQ Bratislava,
Starting price USD49 /Month
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
No
Categories
NPS Software Survey/ User Feedback Software Customer Feedback Software
Links
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