Document360
By Document360
Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers, solving the issue of answering FAQs of the customers. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools, such as the ability to add images/videos to the content, share code snippets, add tables, do hyperlinking, and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives
- ✓ Analytics
- ✓ Interactive Decision Tree
- ✓ Dashboard
- ✓ Custom Workflow Builder
- ✓ SEO Customization
- ✓ Integrations
- ✓ Glossary Management
- ✓ Support Ticket Deflector
- ✓ Drive
- ✓ API Support
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Content & FAQ Creation
- Embedded Help Centre
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Dedicated Account Manager
- AI Search & Answer
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design
- Custom Workflow Builder
- Multiple Sign-On Models
What do you like best? I like that the structure of the published Knowledge Base is mirrored in the content editor, and the one-click publishing creates an easy publishing experience. As mentioned, the Knowledge Base looks clean. What do you ...
What do you like best? Good tool for sharing the knowledge base What do you dislike? Can not connect to the DB. Can not be dynamic What problems are you solving with the product? What benefits have you realized? Docume...
Take this as a warning and not a review. If you're still contemplating on investing with this company, please desist. They are not professional in their dealings and have zero risk management. For those who have lost money to their fraudulent scheme, there ...
The tool has some nice features but is so buggy it hurts. at face value you can do a lot but if you dig deeper, not much is actually possible. It's a so-so-ish tool for a small blog but not a help center.
What do you like best? document 360 help us to create, collaborate and publish a self service knowledge base for software. content readability is also great. we can access it on any device mobile,desktop, tablet. It also has automatically suggests ...
Document360 offers 3 pricing plan(s):
- Professional - Built for growing teams to scale documentation efficiently — USD0.00 Let's talk
- Business - Advanced features and tracking controls for mid-sized teams — USD0.00 Let's talk
- Enterprise - Custom AI solutions for enterprises with high-scale and high-security needs — USD0.00 Let's talk
Document360 is a Knowledge Base Software solution. Top features include:
- Analytics
- Interactive Decision Tree
- Dashboard
- Custom Workflow Builder
- SEO Customization
Document360 does not currently offer a free trial.
Document360 provides Business Hours support.
Document360 is Cloud Hosted software.
Document360 provides Help Guides,Video Guides,Blogs for training.
