Dynamic Contact Center Manager
By Dynamic Contact Center Manager
Contact Center Operations Software
Onetime(Perpetual License)
About
The Dynamic Contact Center Manager (DCCM) software is a user-friendly platform that allows you to manage your contact center operators in minutes. The software offers tags/aliases for cryptic parameter names to identify parameters and achieve the target SLA objectives. You can also analyze comprehensive audit trails with a time stamp and notes entered by the users. In addition, the software provides performance reports that you can download in Excel file formats. The DCCM software is ideal for small to medium sized companies.
Pricing
Dynamic Contact Center Manager
USD0
- Browser-based
- Role-based security
- User-friendly aliases/tags for cryptic parameter names
- Built – in validation with lower and upper limits for parameters
- Comprehensive audit trail for all changes with relevant notes
- Real-time key-value pair updates through the Genesys Configuration Server
- utilizing the Genesys Software Development Kit (SDK)
- Standard hardware & software-based
- Browser-based
- Role-based security
- User-friendly aliases/tags for cryptic parameter names
- Built – in validation with lower
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Frequently Asked Questions
How much does Dynamic Contact Center Manager cost?
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Dynamic Contact Center Manager offers 1 pricing plan(s):
- Dynamic Contact Center Manager — USD0.00
Does Dynamic Contact Center Manager offer a free trial?
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Dynamic Contact Center Manager does not currently offer a free trial.
What support does Dynamic Contact Center Manager provide?
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Dynamic Contact Center Manager provides Business Hours,Online (Ticket) support.
Is Dynamic Contact Center Manager cloud-based or on-premise?
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Dynamic Contact Center Manager is Cloud Hosted software.
What training resources does Dynamic Contact Center Manager offer?
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Dynamic Contact Center Manager provides Help Guides,Blogs,Video Guides for training.
