Focus Contact Center
By Focus Contact Center
Auto Dialer Software
Onetime(Perpetual License)
About
Focus Contact Center is a professional infoline cloud computing Call Center solution that enhances multichannel communication. It provides effective execution of sales processes and flow of information in an organization by organizing and monitoring communications across all channels. It has such tools like call recording, agent monitoring, and call statistics.
Screenshots
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Pricing
Focus Contact Center
USD0
- Integrate Communications - SMS
- Telephone
- Chat
- Online Form
- FAX
- Post-call Surveys
- Customer Relationships
- Recalls
- Recording
- Scripter
- Ordering
- Skills-based routing
- Profit-based routing
- Overflows
- Priorities
- Mini CRM
- Quality Assurance
- Blacklist
- VPN IPsec
- IP Restrictions
- SLA
- Backup
- Wallboard
- Listening In and Prompting
- Alerts
- Breaks
- Campaign Goals
- Agent Goals
- Tailored Integrations
- Integrate Communications - SMS
- Telephone
- Chat
- Online Form
- FAX
- Post-call Surveys
- Customer Relationships
- Rec
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Frequently Asked Questions
How much does Focus Contact Center cost?
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Focus Contact Center offers 1 pricing plan(s):
- Focus Contact Center — USD0.00
Does Focus Contact Center offer a free trial?
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Focus Contact Center does not currently offer a free trial.
What support does Focus Contact Center provide?
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Focus Contact Center provides Phone,Online (Ticket) support.
Is Focus Contact Center cloud-based or on-premise?
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Focus Contact Center is Cloud Hosted software.
What training resources does Focus Contact Center offer?
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Focus Contact Center provides Help Guides,Blogs,Video Guides for training.
