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MessageBird

MessageBird

By MessageBird

3.1  ·  128 reviews Cloud Communication Platforms Onetime(Perpetual License)
About
MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances.
Pricing
General
USD0
  • Inbound : Free
  • Outbound : $0.006 per message
  • Placing a Call : $0.006 per minute
  • Receiving a Call : $0.0033 per minute
  • Outbound : $0.005 per message
  • Dedicated Number : $1.5 per month
  • Dedicated Number : $1 per month
  • Dedicated : $700 per month
  • with a one time setup fee of $1300
  • Lookup : Free
  • Lookup and HLR pricing : $0.011 per request
  • Inbound : Free
  • Outbound : $0.006 per message
  • Placing a Call : $0.006 per minute
  • Receiving a Call : $0.0033 per minute
  • Outbound : $0.005 per message
  • Dedicated Number
Get Started
Voice
USD0
  • To Landline : $0.006 per minute
  • To Mobile : $0.006 per minute
  • Standard : $0.0033 per minute
  • Dedicated Number : $1.5 per month
  • Outbound : $0.005 per message
  • Recording : Free
  • Recording Storage : Free Stored for 90 days
  • Auto Transcription : $0.0400 per minute
  • Recognition : Free
  • Lookup : Free
  • Lookup and HLR pricing : $0.011 per request
  • To Landline : $0.006 per minute
  • To Mobile : $0.006 per minute
  • Standard : $0.0033 per minute
  • Dedicated Number : $1.5 per month
  • Outbound : $0.005 per message
  • Recording
Get Started
Essentials (WhatsApp)
USD50/Month
  • WhatsApp API
  • First 15
  • 000 session messages included : $ 0.02/ session message
  • 1 Active WhatsApp channel
  • 2 Message Templates
  • $ 0.0085/ template message
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Standard Customer Support
  • WhatsApp API
  • First 15
  • 000 session messages included : $ 0.02/ session message
  • 1 Active WhatsApp channel
  • 2 Message Templates
  • $ 0.0085/ template message
  • Messaging and ticketing
  • Rich Media Capabilities
  • End-to-end Encryption
  • Standard Customer Support
Contact Sales
Pro (WhatsApp)
USD150/Month
  • Includes features of Essentials plan
  • plus
  • First 50
  • 000 session messages included : $ 0.005/ session message
  • 5 Active WhatsApp channels
  • 20 Message Templates : $ 0.0085/ template message
  • Includes features of Essentials plan
  • plus
  • First 50
  • 000 session messages included : $ 0.005/ session message
  • 5 Active WhatsApp channels
  • 20 Message Templates : $ 0.0085/ template message
Contact Sales
Enterprise (WhatsApp)
USD0
  • Includes features of Pro plan
  • plus
  • Custom session messaging rates : Tailored plan for your business
  • Custom channel amount
  • Unlimited Message Templates : Tailored plan for your business
  • Includes features of Pro plan
  • plus
  • Custom session messaging rates : Tailored plan for your business
  • Custom channel amount
  • Unlimited Message Templates : Tailored plan for your business
Get Started
User Reviews + Write a Review
BL
Bayu Loean
Gamerborn
★★★☆☆
gamerboen

yoi

SP
Simon Ploo
Webest
★☆☆☆☆
Daftar Website Terbaik

https://199.192.27.76

PZ
Pantelis Z
"Service was not working and no refund was given"

What do you like best? I could not use the service, so i did not like anything about them What do you dislike? Messages were received in chinese characters. Making them unreadable What problems are you solving with the product...

NA
Naz Alomran
★☆☆☆☆
So many Bad Things! Where do I start?

It has been more than 24 hours and to till now I did not get what I ordered for. I will give another 12 hours and will cancel my order from paypal, Althought excellent interface, but very bad customer care. I will write this as a bad review and be honest ab...

MC
Marlon Carlos Lingers
★☆☆☆☆
Zeer slechte service en afhandeling van een bug in hun systeem

Hoi Alex,Ik heb jouw reactie gelezen op trustpilot. Jij schreef “we hebben het ontstane probleem niet kunnen nabootsen”. Dit klopt niet. Nadat wij meer dan 1000! Telefoontjes met klachten hadden ontvangen heb ik gebeld en toen heeft Felicia Keus ingelogd en...

Frequently Asked Questions
How much does MessageBird cost?

MessageBird offers 6 pricing plan(s):

  • General — USD0.00
  • SMS — USD0.00
  • Voice — USD0.00
  • Essentials (WhatsApp) — USD50.00 /Month
  • Pro (WhatsApp) — USD150.00 /Month
  • Enterprise (WhatsApp) — USD0.00
Does MessageBird offer a free trial?

MessageBird does not currently offer a free trial.

What support does MessageBird provide?

MessageBird provides Phone,Online (Ticket) support.

Is MessageBird cloud-based or on-premise?

MessageBird is Cloud Hosted software.

What training resources does MessageBird offer?

MessageBird provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company MessageBird
HQ Amsterdam, North Netherlands Netherlands
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
SMEs Enterprises
Customization
No