mySQM Customer Service QA
By mySQM Customer Service QA
CEM Software
Onetime(Perpetual License)
About
mySQM customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers.
Pricing
mySQM Customer Service QA
USD0
- Data Capture
- Data Analytics
- Data Visualization
- Highly Customizable
- Real-Time Notifications
- Recorded Customer Feedback
- Employee Recognition
- CX Essentials Coaching
- Agent Benchmarking & Ranking
- Knowledge Builder
- CX Soft Skills e-Learning
- Customer Quality Assurance
- Data Capture
- Data Analytics
- Data Visualization
- Highly Customizable
- Real-Time Notifications
- Recorded Customer Feedback
- Employee Recognition
- CX Essentials Coaching
- Agent Benchmarking & Ranking
- Knowledge Builder
- CX Soft Skills e-Learning
- Cus
User Reviews
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Frequently Asked Questions
How much does mySQM Customer Service QA cost?
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mySQM Customer Service QA offers 1 pricing plan(s):
- mySQM Customer Service QA — USD0.00
Does mySQM Customer Service QA offer a free trial?
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mySQM Customer Service QA does not currently offer a free trial.
What support does mySQM Customer Service QA provide?
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mySQM Customer Service QA provides Online (Ticket) support.
Is mySQM Customer Service QA cloud-based or on-premise?
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mySQM Customer Service QA is Cloud Hosted software.
What training resources does mySQM Customer Service QA offer?
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mySQM Customer Service QA provides Help Guides,Video Guides,Blogs for training.
