ReadyMode (formerly Xencall)

By ReadyMode (formerly Xencall)

★ 4.6 · 55 reviews Auto Dialer Software Onetime(Perpetual License)

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About

ReadyMode is an all-in-one auto dialer software that is specifically developed for call centers to enable predictive dialing. It works by connecting call centers and agents with more prospects through cloud technology. It also enables the user to manage their CRM, lead management, and reporting and insights. ReadyMode offers PV and VoiceLog Verification solutions that provide direct server-to-server connection. It also offers fine-grained speed controls that allow you to tailor your call ratios based on the number of available agents, thereby reducing wait times. Users need full Customer Relationship Management capabilities to assist each customer through your sales workflow. Inbound call management is made easier with fully customized IVR menus through ReadyMode. ReadyMode reporting helps enhance performance and efficiency by providing detailed data, agent stats and analytics, calls, campaigns, and more. Field sales professionals can access their dialer and CRM via any device, allowing them to stay productive while

Pricing

ReadyMode (formerly Xencall)

USD0

Predictive Dialer
Lead Management
Trust & Compliance
CRM
Reporting & Insights
Integrations
Voicemail Drop
Predictive Dialer
Lead Management
Trust & Compliance
CRM
Reporting & Insights
Integrations
Voicemail Drop

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User Reviews + Write a Review

Tiffany Poe

★☆☆☆☆

Poor Service and Communication

The worst experience I have ever had with a dialer. I was passed around to so many people. They didn't understand our business though promising us the world. They kept using multi-line dialer ever tho I explained in detail we were business to business. They...

Jake Washburn

★★☆☆☆

Extremely Difficult to Use and Poor Customer Service

PROS & CONS What are the best aspects of this product? Multiple dialing lines, unlimited users, a lot of advanced capabilities. What aspects are problematic or could work better? The user interface is very difficult to use even after I watch...

Karen May Ortega

★★☆☆☆

The Audio is very Bad.

Jake Washburn

★★☆☆☆

Extremely Difficult to Use and Poor Customer Service

Robert

★★★☆☆

Possible Improvements

I just really hate that I am not able to use my cell phone with this software. I would really love to be able to select "last call" and then have any further incoming phone calls transferred to my phone while I am away from my desk. I also dont like that th...

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Frequently Asked Questions

How much does ReadyMode (formerly Xencall) cost? ▼

ReadyMode (formerly Xencall) offers 1 pricing plan(s):

ReadyMode (formerly Xencall) — USD0.00

Does ReadyMode (formerly Xencall) offer a free trial? ▼

ReadyMode (formerly Xencall) does not currently offer a free trial.

What support does ReadyMode (formerly Xencall) provide? ▼

ReadyMode (formerly Xencall) provides Business Hours,Online (Ticket) support.

Is ReadyMode (formerly Xencall) cloud-based or on-premise? ▼

ReadyMode (formerly Xencall) is Cloud Hosted software.

What training resources does ReadyMode (formerly Xencall) offer? ▼

ReadyMode (formerly Xencall) provides Help Guides,Blogs,Video Guides for training.

Company ReadyMode (formerly Xencall)

HQ Vancouver, British Columbia Canada

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available