RingCentral Contact Center

What do you like best? not much really - see longer list of dislikes below What do you dislike? - no numbers for key international countries including India - no way that I can tell of setting default chime on when someone joins. Th...

What do you like best? click to dial is the way to go. speeds up my process for making a lot of calls. What do you dislike? We use the Google extension on top of Salesforce and Outreach and there's a popup that's supposed to appear when...

What do you like best? I like that you can sync your ring central to your cell phone and use the app to make and receive calls and text messages. What do you dislike? I do not like that there are so many connection issues. I get a lo...

What do you like best? I liked the bells and whistles. Being able to easily send a fax or text was great. What do you dislike? I didn't like the call monitoring. It was very choppy and not easy to use at all for a manager. Rec...

What do you like best? I like how everyone you work with us easily accessible with direct ext What do you dislike? Calls getting dropped during transfering Recommendations to others considering the product: ...