ServiceTitan

By ServiceTitan

★ 4.1 · 180 reviews Field Service Management Software Onetime(Perpetual License)

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About

This is all possible through ServiceTitan’s business intelligence software, which includes a customizable dashboard that displays your business’s KPIs. ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You

Key Features

✓ Offline Reporting
✓ Analytics (Workforce)
✓ Reporting
✓ Route Optimization
✓ Real-time Job Tracking
✓ Job Scheduling
✓ Compliance Management
✓ Digital Signature
✓ Attendance Management
✓ Inventory Management
✓ Claims Management
✓ Document Management
✓ Billing and Invoicing
✓ Payment Processing
✓ Online Scheduling
✓ Employee Scheduling
✓ Calendar Management
✓ Automated Scheduling
✓ Appointment Scheduling
✓ Multi-Location Scheduling
✓ Resource Scheduling
✓ Reservations
✓ Meeting Room Booking
✓ Group Scheduling
✓ Class Scheduling

Pricing

Starter

USD0

Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Dispatching
Scheduling
Call Booking
Invoicing
Pricebook

Get Started

Essentials

USD0

Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Mobile Estimates
Advanced Reporting
Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Mobile Estimates
Advanced Reporting

Get Started

The Works

USD0

Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Mobile Estimates
Advanced Reporting
Payroll Management
Commission Tracking
Customizable Memberships
Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Mobile Estimates
Advanced Reporting
Payroll Management
Commission Tracking
Customizable Memberships

Get Started

User Reviews + Write a Review

Carri

★☆☆☆☆

I am sorry to say that we have been …

I am sorry to say that we have been working on this since October and I don't see the light at the end of the tunnel. Every process we have from payroll to invoicing to project management is more difficult and takes longer.

★☆☆☆☆

"You should consider restructuring your business model. WHAT?!"

What do you like best? Lots of features. Some Useless, some not. I can see how the features would work for other companies but for us we ended up turning off a good amount of them as they added a lot of unnecessary steps. They do have good invoicing and...

Derek

★☆☆☆☆

VERY POOR CUSTOMER SERVICE

Marketing customer service treated me as if our 28 years in business was of no value. Nothing worse than your marketing team making a customer feel worthless. He told me that we do not meet the "qualifications" to be a customer for Titan. Then had the audac...

Anonymous Reviewer

★☆☆☆☆

Waste of time and money

PROS & CONS What are the best aspects of this product? It is hard to say there is much good in this program, but at least one feature that has made our jobs easier is being able to search using multiple different data types. What aspects are...

Anonymous Reviewer

★☆☆☆☆

Waste of time and money

Read All 180 Reviews

Frequently Asked Questions

How much does ServiceTitan cost? ▼

ServiceTitan offers 3 pricing plan(s):

Starter — USD0.00
Essentials — USD0.00
The Works — USD0.00

What is ServiceTitan used for? ▼

ServiceTitan is a Field Service Management Software solution. Top features include:

Offline Reporting
Analytics (Workforce)
Reporting
Route Optimization
Real-time Job Tracking

Does ServiceTitan offer a free trial? ▼

ServiceTitan does not currently offer a free trial.

What support does ServiceTitan provide? ▼

ServiceTitan provides Business Hours,Online (Ticket) support.

Is ServiceTitan cloud-based or on-premise? ▼

ServiceTitan is Cloud Hosted software.

What training resources does ServiceTitan offer? ▼

ServiceTitan provides Help Guides,Blogs,Video Guides for training.

Company ServiceTitan

HQ Glendale, California United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available